• Communications manages the creation of new social media accounts for individual schools. • Timeline varies due to the scope of work. • Updates to existing sites with content provided can be made within one to two business days if they are not extensive. • Communications executes training to ensure the school/program/department can manage all information and updates going forward. Training opportunities for social media usually result in a one-hour meeting with follow-up as needed. • While Communications stays as an administrator on these pages, they do not manage the pages for schools/departments/programs.
TECHNICAL SUPPORT
Video Production Communications works with schools and departments to help prepare concepts and scripting, provide guidance on imagery, and edit informational videos. • Full process may require several weeks, depending on the length of the video and the scope of filming/editing necessary. • Departments/schools/programs initiate a meeting with Communications to establish a completion timeline. • Production dates are scheduled to capture video footage. • Video is edited and provided to the requester for review and approval. • Requests must be vetted through the appropriate Executive Cabinet member and department head and approved by the Chief of Communications. School-Based Events Communications assists with audio-visual equipment needs for school-based events, as well as assists with scheduling, set-up, hosting, recording, and streaming to YouTube. • Initial meetings should occur at least one month prior to the event to establish technical support, assess equipment needs, participants, presentation, supporting media, and robocall/email/social media/website promotion. Time must be allotted for equipment drop-off, set-up, and clean-up. • Secure storage locations must be provided, as needed. • Event support from school personnel is required. • If the schedule does not allow for the Communications team to provide direct support for a live event, best efforts will be made to ensure the requesting department/school is provided with the resources to host the event. Photography Requests: Events Communications takes photographs at school/department events by request. Due to the high number of requests, a photographer is not guaranteed. • Request for photographs at an event must be made at least two weeks prior to the event, based upon the availability of the Communications team photographer. • Communications provides photographs via Google Drive. Timeline varies due to the scope of work.
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