A Message from CCHC President and CEO and the Chairperson of the Board
A Message from the Chief Compliance Officer
Welcome to Cape Cod Healthcare’s Code of Conduct. As a valued member of our team—whether you serve within one of our affiliates, service lines, or clinical departments—your commitment to ethical behavior and legal compliance is essential to our mission. This Code outlines the standards we expect all employees, physicians and representatives to uphold. It is your responsibility to read, understand and follow the provisions of the Code, as well as any supplemental policies and procedures specific to your role or the CCHC affiliate for which you work. The Code is designed to align with CCHC’s broader policies and procedures. In the event of any inconsistency, the standards in this Code will take precedence and should guide your actions. If you ever have questions about how to interpret or apply the Code—or any other CCHC policy—I encour- age you to speak with your supervisor, manager or reach out directly to the Corporate Compliance Office. Physicians are also expected to comply with the Code in accordance with applicable laws, Medical Staff governance documents and professional ethical standards. Ethical and compliance-related concerns are best addressed early. If you are involved in business dealings or decisions that raise questions, please consult the Compliance Office proactively. If you witness or suspect any activity that may be criminal, fraudulent or otherwise unethical, you are obligated to report it using the procedures outlined in this Code. CCHC strictly prohibits retaliation against anyone who reports concerns in good faith. Together, we can maintain a culture of integrity, accountability and excellence in everything we do.
Dear Colleagues, At Cape Cod Healthcare, our commitment to excellence begins with integrity. As a healthcare system dedicated to serving our community with compassion and professionalism, we must hold ourselves to the highest standards of ethical and lawful conduct. This Code of Conduct is more than a policy document—it is a reflection of our shared values and a guide to help each of us navigate the responsibilities we carry in our roles. Whether you work within one of our hospitals, an affiliated practice or a specialized service line, you play a vital role in upholding the trust our patients and partners place in us. It is your responsibility to read, understand and follow the provisions of this Code, along with any additional compliance policies and procedures specific to your area. These standards apply to all of us—employees, physicians, contractors and representatives, and failure to comply may result in disciplinary action. If you ever have questions or concerns, I encourage you to speak with your supervisor or our Chief Compliance Officer. Open communication and early consultation are key to maintaining a culture of accountability and respect. Thank you for your continued dedication to our mission and values. By embracing this Code and living it out in your daily work, you help ensure that Cape Cod Healthcare remains a trusted, ethical and patient-centered organization. I am proud to work alongside you in service to our community.
Sincerely,
Sincerely,
Michael Main Vice President, Chief Compliance Officer
Robin Devereaux Chairperson of the Board
Michael K. Lauf, MBA President and Chief Executive Officer
1 | Cape Cod Healthcare
Code of Conduct | 2
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