17787-RR 2022 Momentum Online RAP

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RECONCILIATION ACTION PLAN SEPTEMBER 2019 - SEPTEMBER 2021

CONTENTS MOMENTUM COLLECTIVE INNOVATE RECONCILIATION ACTION PLAN 2019 - 2021

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Message from the CEO Message from Reconciliation Australia About the Nation - Our Regions Our Vision for Reconciliation Our Pledge Our Business and Programs Our Journey so Far Key Achievements To Date Our Reconciliation Action Plan 2019 - 2021 (RAP) Relationships Respect Opportunities Governance, Tracking Progress & Reporting List of Acronyms

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Artwork: The painting on the front cover and throughout this report is called Kudin (Ceremony) Dreaming by Karagu (Scott Rotumah) from the Mynyngbl Tribe (Kingscliff). Energies are all connected, men sitting circle (with spears), women ceremonial circle, handprints (people), men & women from all walks, coming together. We respectfully acknowledge the Bundjalung, Gumbaynggir, Yaegl and Githabul peoples who are the TRADITIONAL CUSTODIANS of the land where we work and live.

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We acknowledge the Traditional Custodians of the lands where we work and the places in which we live. We pay respect to Ancestors and Elders past, present and emerging. Momentum Collective is committed to an inclusive and positive future for Aboriginal and Torres Strait Island people.

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Message from the CEO

I am delighted to introduce Momentum Collective’s Reconciliation Action Plan 2019 - 2021. While great effort is being made to close the gap that exists between Aboriginal and Torres Strait Islander peoples and non-Aboriginal and Torres Strait Islander people, there is still much to be done to achieve reconciliation. Momentum Collective is committed to positively contributing to Australia’s reconciliation journey and to building strong, trusting relationships with the Aboriginal and Torres Strait Islander communities we support.

As an organisation that supports people secure a home, get a job, live a better life and engage in their community, we are acutely aware of the challenges each of our clients encounter on a daily basis. With more than 31% of our clients identifying as Aboriginal and Torres Strait Islander peoples, we see first-hand the social and economic challenges and personal hardships each and every client experiences. Momentum Collective’s first RAP (On Track Community Programs RAP 2013 - 2014) has delivered in many areas, making a real difference for Aboriginal and Torres Strait Islander peoples living in the communities we support, many of whom now work or volunteer their time in peer support roles. Momentum Collective’s Board through to our frontline staff are committed to ensuring this, our second RAP, is a meaningful, living document that underpins our service delivery, guiding and informing the governance, policies and procedures of the organisation. We will build on the successes of the last five years, promoting equality of opportunity and outcomes for all, ensuring all Aboriginal and Torres Strait Islander peoples we support have access to culturally appropriate services, and that our services are consistently geared towards reconciliation. I would like to thank the many Momentum Collective employees, our partners, advisory committee and others involved in developing the 2019 - 2021 RAP. Thank you for your hard work, we look forward to honouring the commitment we have made in this RAP as we work towards true reconciliation.

Virginia Walker Chief Executive Officer Momentum Collective

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Message from Reconciliation Australia

On behalf of Reconciliation Australia, I am delighted to see Momentum Collective continue its reconciliation journey

and to formally endorse its second Innovate RAP Through the development of an Innovate RAP, Momentum Collective continues to play an important part in a community of over 1,000 dedicated corporate, government, and not-for-profit organisations that have formally committed to reconciliation through the RAP program since its inception in 2006. RAP organisations across Australia are turning good intentions into positive actions, helping to build higher trust, lower prejudice, and increase pride in Aboriginal and Torres Strait Islander cultures. Reconciliation is no one single issue or agenda. Based on international research and benchmarking, Reconciliation Australia, defines and measures reconciliation through five critical dimensions: race relations; equality and equity; institutional integrity; unity; and historical acceptance. All sections of the community—governments, civil society, the private sector, and Aboriginal and Torres Strait Islander communities—have a role to play to progress these dimensions. The RAP program provides a framework for organisations to advance reconciliation within their spheres of influence. This Innovate RAP provides Momentum Collective with the key steps to establish its own unique approach to reconciliation. Through implementing an Innovate RAP, Momentum Collective will strengthen its approach to driving reconciliation through its business activities, services and programs, and develop mutually beneficial relationships with Aboriginal and Torres Strait Islander stakeholders. We wish Momentum Collective well as it embeds and expands its own unique approach to reconciliation. We encourage the organisation to embrace this journey with open hearts and minds, to grow from the challenges, and to build on its successes. As the Council for Aboriginal Reconciliation reminded the nation in its final report: “Reconciliation is hard work—it’s a long, winding and corrugated road, not a broad, paved highway. Determination and effort at all levels of government and in all sections of the community will be essential to make reconciliation a reality.” On behalf of Reconciliation Australia, I commend Momentum Collective on its second RAP, and look forward to following its ongoing reconciliation journey.

Karen Mundine Chief Executive Officer Reconciliation Australia

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About Country - Our region Aboriginal Australia is divided into a number of nations and in many instances into smaller tribal groups. While Momentum Collective supports Aboriginal and Torres Strait Islander peoples that live on Gumbaynggir and Yaegl Country, most of the land we work on is Bundjalung Nation. The Bundjalung Nation stretches from the far North East Coast of New South Wales (NSW) to the Southern Eastern Coast of Queensland. It extends from Grafton on the Clarence River in the south to the Logan River in the north and inland as far as the Great Dividing Range at Tenterfield and Warwick. It includes the regional centres of Lismore, Casino, Kyogle, Woodenbong, Byron Bay, Ballina, Coolangatta-Tweed Heads, Murwillumbah, the Gold Coast, Beaudesert and Warwick. The Yaegl People are the traditional custodians of the coastal areas around Yamba, Iluka and Maclean and the Gumbaynggirr nation covers a large area of the Mid North Coast from the Nambucca River to as far north as the Clarence River (Grafton), and inland to the Northern Tablelands and ran toward Urunga, Coffs Harbour, and Bellingen. A common feature of our Aboriginal community’s identity is language, there is over 40 different language dialects within Momentum’s footprint.

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Our Vision for Reconciliation Our vision for reconciliation in Australia is one where Aboriginal and Torres Strait Islander peoples of this country are returned to a place of equality, dignity and respect, and that we as a nation continue to work to close the gap through the recognition of values, beliefs and practices in order to relate and work together more effectively. As an advocate for vulnerable people in the community we value inclusion and collaboration. We acknowledge our role in ensuring all Australians have the opportunity to participate in the life of the community, and experience fairness and mutual respect. We envisage a nation that is free from all racism; where empowerment and healing has occurred through acknowledgement of the wrongs of the past and the subsequent intergenerational effects on Aboriginal and Torres Strait Islander peoples. As an organisation we value diversity for the richness and creativity it brings to society and it is with a sense of hope, optimism and pride that we embark upon the implementation of this RAP. We are excited to put actions behind the words in the plan that will enable us to create real, tangible and sustainable change.

Our Pledge

• We will make a collective contribution to reconciliation in Australia through our actions and commitments to our 2019 - 2021 RAP. • We will pay respect to Australia’s First Peoples, to their unique and diverse cultures, their continuing connection to land, water, sea and community and to Elders past, present and future. • We will acknowledge and encourage guidance from the Traditional Owners of the land where we live and work. • We commit to partnering with Aboriginal and Torres Strait Islander organisations to deliver culturally appropriate programs and services to Aboriginal and Torres Strait Islander peoples. • We commit to encouraging our partner organisations to play their part in working together to achieve reconciliation and to make a real and positive difference in enriching the lives of Aboriginal and Torres Strait Islander peoples. • We will empower Aboriginal and Torres Strait Islander peoples to achieve good health, wellbeing and to connect with community through the provision of culturally appropriate services.

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Our Business and Programs Momentum Collective, a not-for-profit and registered charity with over 40 years of proud service history, advocates and provides vital support services to the most vulnerable people in our communities. We are unique in our breadth of operations that allow for a fully integrated support offering to our clients in New South Wales and South East Queensland. Our services delivered at Casino Neighbourhood Centre (CNC) have been operating in the Casino District for 30 years. Momentum Collective has 11 offices and over 448 employees with 33 identifying as Aboriginal and Torres Strait Islander. Momentum Collective is committed to effectively using best practice and innovation to assist our client’s to achieve their goals and optimal health and wellbeing. During this time our dedicated teams have provided quality, flexible person-centred support with recovery-based outcomes under a trauma informed care model to build resilient and healthy communities. Our Programs • Community Housing: Housing solutions for individuals and families on low incomes who are eligible for social housing, crisis accommodation or transitional housing. • Specialist Homelessness Services (SHS): Supported crisis and transition housing for individuals and families who need access to safe and secure accommodation until they can relocate to stable housing. • Mental Health: We help clients transition toward recovery and reintegration in their community. • Domestic Violence and Child Protection: 24/7 support to women and children experiencing domestic and family violence. • Indigenous Supports: Momentum Collective is the lead agent for five Alliance partners supporting Aboriginal and Torres Strait Islander women and children at risk of, or experiencing homelessness due to domestic and family violence. • Clinical Support: Our support teams collaborate with multiple medical disciplines, the client and their family or support network to assist each client to set achievable goals. • Community Participation: We create social inclusion opportunities through a wide range of community support groups, workshops and other vital services. • Employment: Our job-ready programs provide a focused approach to preparing clients for employment opportunities. • Disability Services: We provide quality support and housing solutions to people with a range of intellectual, physical and developmental disabilities.

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• Aboriginal and Torres Strait Islander people make up 4% of the total population in Northern NSW, 5% in Coffs Harbour and 1.7% on the Gold Coast. (2016 Census) • 7% of Momentum Collective staff identify as Aboriginal and Torres Strait Islander peoples. • Of the 5713 clients we support annually, 31% identify as Aboriginal and Torres Strait Islander peoples, most of whom (80%) access our services via our Specialist Homelessness program. • Of the approximately 271 properties we manage around 30% are tenanted by individuals who identify as Aboriginal and Torres Strait Islander peoples. • 58% of 4475 Specialist Homelessness Service clients identify as Aboriginal and Torres Strait Islander peoples.

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Our Journey so Far

Tweed River Valley Fellowship Incorporated (TRVF) forms a partnership with Bugalwena Aboriginal Health Service and enters into a Memorandum of Understanding to provide community housing and care coordination to Aboriginal and Torres Strait Islander peoples.

1999

2000

Dale Williams joins the board of TRVF as the first Aboriginal Board member .

2002

Dana Williams joins the Board of TRVF and, for the first time, we have two Aboriginal Board members.

TRVF re brands to On Track Community Programs Inc (OTCP) and develops our first Aboriginal Protocol Policy and introduces Welcome to Country and Acknowledgement of Country at all events.

2004

OTCP have a workplace giving program where staff can give 5% of their salary to the Housing & Homelessness program, predominately an Aboriginal and Torres Strait Islander service.

2005

Moomba Accommodation Services merges with OTCP Coffs Harbour increasing our capacity to support the local Aboriginal and Torres Strait Islander peoples.

2007

2009

Successful tender for Aboriginal HASI funding - program commences in Lismore.

2010

HASI program and services specific to Aboriginal and Torres Strait Islanders peoples extended to Grafton and Ballina.

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OTCP employs an Aboriginal Cultural Liaison Worker and achieves Community Housing Provider Tier 2 status, increasing tenancy placement opportunities for Aboriginal and Torres Strait Islander peoples.

2011

16% of community housing tenants identify as Aboriginal and Torres Strait Islander peoples.

2012

OTCP RAP Working Group attended training with Reconciliation Australia to assist with developing our action plan. The RAP is launched in May 2013. 7.8% of staff identify as Aboriginal and Torres Strait Islander peoples.

2013

Successfully tendered for Specialist Homelessness Services Going Home Staying Home funding which includes two programs specific to Aboriginal and Torres Strait Islander peoples. 18% of tenants identified as Aboriginal and Torres Strait Islander peoples.

2014

68% of Specialist Homelessness Service clients identify as Aboriginal and Torres Strait Islander.

2015

In April Third Sector Australia (3SA) was formed. OTCP and the Casino Neighbourhood Centre became operational divisions of 3SA, prompting the newly appointed 3SA Board to prioritise the development of a new Reconciliation Action Plan that reflected the organisations values and commitment to reconciliation.

2016

RAP Working Group formed and consultation commenced for the development of the 3SA RAP 2019 – 2021.

2017

In September we officially changed our trading name to Momentum Collective. Momentum Collective is about creating positive energy and changing people’s lives for the better. Our new brand reflects our vision of creating empowered people and connected communities.

2018

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Key Achievements to Date

Relationships • Re-engaged RAP Working Group

• Facilitated Aboriginal and Torres Strait Islander forums • Commenced staff cultural information morning teas • RAP postcard developed and distributed to staff • Engagement and consultancy for new RAP plan commenced

• Specialist Homelessness Services Alliance partnerships reviewed and MOU’s signed • Participated in 2015, 2016, 2017, 2018 and 2019 NAIDOC Week and National Reconciliation Week and Close The Gap day events.

Respect • Acknowledgement of Country script template and distributed for delivery at commencement of all meetings • Cultural competency training module developed • Flags, stickers, posters and Aboriginal art are being displayed in Momentum Collective offices and some service delivery locations. Opportunities • Employment, Retention and Leadership Development Plan drafted in consultation with current employees identifying as Aboriginal and Torres Strait Islander peoples • Policies, procedures and training programs reviewed and updated to ensure cultural appropriateness • Aboriginal Advisory Committee appointed to guide Momentum Collective‘s Aboriginal or Torres Strait peoples service delivery • Aboriginal Engagement Specialist Appointed.

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Our Reconciliation Action Plan 2019 - 2021 Reconciliation is about building strong, trusting and enduring relationship with Aboriginal and Torres Strait Islander peoples. This RAP represents our commitment to the community and the organisations we work with, acknowledging and accepting the role we will take in working towards our shared vision for reconciliation in Australia. We are excited to be implementing this plan. This, our second RAP, will continue the progress generated over the last five years. Through the provision of cultural, educational and employment opportunities, Momentum Collective aims to develop achievable outcomes that are tailored to the needs of each Aboriginal and Torres Strait Islander community we support. RAP 2019 – 2021 was developed following extensive consultation with Community Elders, internal staff and clients who identify as Aboriginal and Torres Strait Islander peoples. Momentum Collective will continue to support and participate in a range of events across our footprint including NAIDOC Week and National Reconciliation Week, celebrating our relationship with the Aboriginal and Torres Strait Islander communities we support and the advancements in equality and justice for Aboriginal and Torres Strait Islander peoples. Our Aboriginal Advisory Committee (AAC), consisting of two RAP Working Group members; two Elders; two respected community members and two 18+ Aboriginal and Torres Strait Islander youth; held their first meeting in July 2018. The focus of this meeting was the development of the Terms of Reference for the Committee and to establish the goals for the next 12 months as well as a meeting schedule. The RAP Working Group, consisting of four internal Aboriginal and Torres Strait Islander staff, two Senior Management; and two Aboriginal Elders; are excited to commence rolling out RAP 2019 - 2021 deliverables.

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Relationships Momentum Collective core values are: Trust and Respect; Wellbeing; Innovation; Working Well Together; and Being Gracious. To truly “live” these values, we are committed to building mutually beneficial relationships with Aboriginal and Torres Strait Islander peoples. We will model culturally appropriate work practices in the delivery of services to Aboriginal and Torres Strait Islander peoples and provide a culturally safe and nurturing workplace for Aboriginal and Torres Strait Islander employees. We will also nurture mutually beneficial relationships with organisations that support Aboriginal and Torres Strait Islander peoples. We will ensure Aboriginal and Torres Strait Islander peoples participate equally in our communities and uphold and recognise the unique rights of Aboriginal and Torres Strait Island peoples.

Focus: Support, Networks and Partnerships

Action

Deliverables

Timeline Responsibility

Six monthly review - May and November of each year

Raise internal and external

Continue to collect and make available data on RAP outcomes and share with all staff and external stakeholders.

Aboriginal Engagement Specialist, Marketing. Aboriginal Engagement Specialist, Marketing, Service Director Community Programs. Aboriginal and Torres Strait Islander Cultural Advisor.

awareness of our RAP to promote reconciliation within our business and sector

Embed Momentum Collective’s commitment to reconciliation into all elements of the business (publications, meetings, recruitment, stakeholder engagement, client support) and widely publish the RAP internally and external.

September 2019

September 2019, continues throughout the RAP and reviewed every 3 months

Aboriginal Engagement Specialist, RAP Working Group, Marketing. Aboriginal Engagement Specialist, RAP Working Group.

Explore opportunities to positively influence our external stakeholders to drive reconciliation outcomes.

Collaborate with RAP and other like- minded organisations to develop ways to advance reconciliation. Collect and analyse data on culturally appropriate service delivery to Aboriginal and Torres Strait Islander peoples via regular feedback forms.

December 2019 December 2020

Aboriginal Engagement

Improve Momentum Collective’s engagement

Quarterly commencing October 2019

Specialist, Director People, Culture & Change.

with Aboriginal and Torres Strait Islander staff and support to Aboriginal and Torres Strait Islander people

September 2019 December 2019 March 2020 June 2020, September 2020 December 2021

Aboriginal Engagement Specialist and Aboriginal Advisory Committee, RAP Working Group.

Consult with Aboriginal Advisory Committee and RAP working Group re implementation of changes to RAP or policies and processes as required.

March 2021 or as needed

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Action

Deliverables

Timeline Responsibility

RAP Working Group, Aboriginal Engagement Specialist, Marketing, Aboriginal Advisory Committee. RAP Working Group, Aboriginal Engagement Specialist, Marketing, Aboriginal Advisory Committee, Executive, CEO, All Staff. RAP Working Group, Aboriginal Engagement Specialist, Marketing, Board. RAP Working Group, Aboriginal Engagement Specialist. Specialist, Aboriginal Advisory Committee RAP Working Group, CEO, Executive, All Staff. Specialist, Aboriginal Advisory Committee, RAP Working Group, Aboriginal and Torres Strait Islander Cultural Advisor. Aboriginal Engagement RAP Working Group, Aboriginal Engagement Specialist and management. Aboriginal Engagement

RAP Working Group to actively monitor RAP development and implementation of actions, tracking progress and reporting

September 2019 - November 2019

Raise internal awareness of the RAP.

Launch 2019-2021 RAP in at least 4 of Momentum Collective regions.

September 2019

RAP Working Group oversees the development, endorsement and launch of the RAP.

September 2019 - October 2019

Maintain Aboriginal and Torres Strait Islander representation on the RAP Working Group.

September 2019 - September 2021

Invite Aboriginal and non-Aboriginal local organisations in addition to Aboriginal and Torres Strait Islander local representatives to the RAP launch.

September 2019 - Oct 2019

Review and update RAP Working Group terms of reference every two years.

June 2021

September 2019 Dececmber 2019 March 2020 June 2020 September 2020 December 2021 March 2021 November 2019 and reviewed every three months

RAP Working Group to meet minimum four times in a calendar year to review progress of deliverables.

Develop and implement an engagement plan to strengthen relationship with Aboriginal and Torres Strait services providers, organisations, and stakeholders.

Develop and maintain mutually beneficial relationships with Aboriginal and Torres Strait Islander peoples, communities and organisations to support positive outcomes

Service Director Community Programs.

Service Director Community Programs, Aboriginal Engagement Specialist, Aboriginal

Strengthen communications with Momentum Collective alliance partners through regular meetings (time lines to be detailed in MOU’s).

September 2019 and reviewed every three months

and Torres Strait Islander Cultural Advisor.

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Action

Deliverables

Timeline Responsibility

Aboriginal Engagement Specialist, All Staff, RAP Working Group, Marketing. Aboriginal Engagement Specialist, all staff, RAP Working Group, Marketing. Aboriginal Engagement Specialist, Executive, CEO. Aboriginal Engagement Specialist, Marketing. Aboriginal Engagement Specialist, Executive, CEO. Specialist, Marketing, Aboriginal Advisory Committee. People, Culture & Change, RAP Working Group. People, Culture & Change, RAP Working Group, Marketing. People, Culture & Change, Aboriginal and Torres Strait Islander Cultural Advisor. People, Culture & Change, Aboriginal and Torres Strait Islander Cultural Advisor. Aboriginal Engagement Specialist, Marketing. Aboriginal Engagement

Celebrate and participate in National Reconciliation Week by providing opportunities to build and maintain relationships between Aboriginal and Torres Strait Islander peoples and other Australians

Organise and/or collaborate with local organisations to support the development of NRW/ events in each Momentum Collective region for NRW each year.

27 May 2020 3rd June 2021

May 2020 and every year in May

Participate in external event to recognise and celebrate NRW.

Develop and publish NRW event timetable in each Momentum Collective service region, Make accessible to all staff, stakeholders and general public.

March-May 2020 and every year between March and May March-May 2020 and every year between March and May March-May 2020 and every year between March and May Minimum of one promotional activity every six months, May and November of each year

Register all our NRW events on Reconciliation Australia’s NRW website.

Ensure a minimum of 1 Executive and 2 staff from each region attend external NRW events annually.

Circulate Reconciliation Australia’s NRW resources and reconciliation materials to our staff.

Conduct a review of HR policies and procedures to identify existing anti- discrimination provisions, and future needs. Develop, implement and communicate an anti-discrimination policy for our organisation. Engage with Aboriginal and Torres Strait Islander staff and Aboriginal and Torres Strait Islander advisors to consult on our anti-discrimination policy.

Promote positive race relations through anti- discrimination strategies

October 2019

October 2019 – November 2019

October 2019 – November 2019

October 2019 – November 2019, and yearly in November Every year between March and May

Educate senior leaders on the effects of racism.

Develop a calendar of significant dates to reconciliation and add to all staffs calendars.

Celebrate/ Commemorate other dates of significance to reconciliation to raise awareness of Australia’s reconciliation journey

Aboriginal Engagement

Organise and/or collaborate with local organisations to run events for Close the Gap Day and Sorry Day.

Every year between February and May

Specialist, Marketing, Aboriginal and Torres Strait Islander Cultural Advisor.

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Respect Respect for Aboriginal and Torres Strait Islander peoples, cultures, and histories is fundamental to the services we provide. As an organisation we encourage cultural diversity and respect Aboriginal and Torres Strait Islander peoples’ knowledge, and encourage guidance from the Elders within the communities we support.

Focus: Support, Networks and Partnerships

Action

Deliverables

Timeline Responsibility

Engage employees in understanding the significance of Aboriginal and Torres Strait Islander cultural protocols, such as Welcome to Country and Acknowledgement of Country, to ensure there is a shared meaning

Director People, Culture & Change, Communications Specialist, Aboriginal Advisory Committee, Aboriginal Engagement Specialist, CEO, Executive, All Staff.

Develop, implement and communicate a cultural protocol document for Welcome to Country and Acknowledgement of Country and ensure all staff are aware of and understand the relevant Momentum Collective protocols and procedures and application at meetings and conferences etc.

September 2019, September 2020

Invite traditional owners to perform welcome to country at the RAP launch and at all other significant events.

Aboriginal Engagement Specialist.

September 2019 September 2021

Aboriginal Engagement Specialist, Aboriginal and Torres Strait Islander Cultural Adviser. Management , All Staff, Volunteers and Students. Director People, Culture & Change, Aboriginal and Torres Strait Islander Cultural Advisor. CEO, Executive, Board, Aboriginal and Torres Strait Islander Cultural Advisor. Director People, Culture & Change, Communication Specialist, Aboriginal Engagement Specialist, CEO, Executive, Aboriginal Advisory Committee, Aboriginal and Torres Strait Islander Cultural Advisor.

Develop a list of key contacts for organising a Welcome to Country and maintaining respectful partnerships.

September 2019, September 2020

Include a Welcome to Country or Acknowledgement of Country at the commencement of all internal and external meetings or events. Work with Traditional Owners and Aboriginal and Torres Strait Islander consultants to develop cultural awareness training.

September 2019, and ongoing at all meetings and events.

Engage all staff in cultural learning opportunities to increase understanding and appreciation of Aboriginal and Torres Strait Islander cultures, histories and achievements

September 2019 – December2019

September - August 2019, followed Training September- August 2020, and at beginning of employment

Provide opportunities for RWG members, and other key member of the management team to participate in cultural training.

Develop and implement an Aboriginal and Torres Strait Islander cultural awareness training strategy for our staff which defines cultural learning needs of employees in all areas of the business and considers various ways cultural learning can be provided (online, face to face workshops or cultural immersion).

September- October 2019 –Then August 2020, August 2021 for revision

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Action

Deliverables

Timeline Responsibility

Provide opportunities for Aboriginal and Torres Strait Islander staff to engage with their cultures and communities by celebrating NAIDOC Week

Contact our local NAIDOC Committee to discover events in our community and over the region participate in the planning of these events, and make staff aware of these events. Review HR policies and procedures to ensure there are no barriers for staff participating in cultural events e.g. NAIDOC activities.

May – July, 2020, May – July, 2021

Aboriginal Engagement Specialist.

Aboriginal Engagement

November 2019, review November 2020

Specialist, Director People Culture & Change. Aboriginal Engagement Specialist, All Staff, RAP Working Group, Marketing team, Aboriginal and Torres Strait Islander Cultural Advisor. Aboriginal Engagement Specialist, Management, CEO, Aboriginal and Torres Strait Islander Cultural Advisor. People Culture & Change, Aboriginal Engagement Specialist, HR and Management.

June 2020 – July 2020 June 2021 – July 2021

Provide opportunity for all staff to participate in NAIDOC events activities and celebrations.

Encourage Aboriginal and Torres Strait Islander staff to share their heritage in the workplace during NAIDOC week.

July 2020, July 2021

Ensure Momentum Collective’s workplace, communications and events are culturally safe and appropriate

Develop guidance principles for effective terminology and behaviours when working with Aboriginal and Torres Strait Islander Elders and community.

September 2019, reviewed, September 2020 September 2019, December 2019, March 2020, June 2020, September 2020, December 2020, March 2021, June 2021 September 2019 and every month in Momentums newsletter until September 2021 September 2019 – October 2019, Updated Monthly and reviewed every 3 Months

People Culture & Change team, Aboriginal Engagement Specialist, Management.

Communicate the meaning and significance of relevant principles and protocols to all staff.

Provide and promote culturally appropriate opportunities for Aboriginal and Torres Strait Islander staff, Volunteers and Students, both internally and externally Display an Acknowledgement of Country and local Aboriginal tribe name plaque at each of Momentum sites that are accessed by Aboriginal and Torres Islander People across the region

Aboriginal Engagement Specialist, Director People, Culture & Change and Director Marketing.

Establish Aboriginal and Torres Strait Islander specific news and events section on Momentum Collective’s intranet.

Establish a register of key internal and external contacts for Aboriginal and Torres Strait Islander staff to access regarding cultural protocols, lore and advice.

Aboriginal Advisory Committee, Aboriginal

and Torres Strait Islander Cultural Advisor. Director People, Culture & Change, Communication Aboriginal Engagement Specialist, CEO,

Invite local Aboriginal and Torres Strait Islander artist from each area across the region to develop a piece of artwork to be displayed in foyer of each location, including story and local Tribe information.

One in October 2019, then one every six months until each site has a plaque displayed

Executive, Aboriginal Advisory Committee, Aboriginal and Torres Strait Islander Cultural Advisor.

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Opportunities Momentum Collective recognises that strong communities and a diverse workforce is integral to ensuring that our clients receive culturally appropriate support. We also recognise the need for access to staff who have connection to community and an understanding of how to support each individual to reach their goals and optimise their health and wellbeing. We are committed to supporting initiatives that encourage Aboriginal and Torres Strait Islander peoples to join the Momentum Collective team and to share their cultural knowledge, language diversity, experience and skills with the organisation.

Focus: Support, Networks and Partnerships

Action

Deliverables

Timeline Responsibility

Develop and regularly update a list by regions of Aboriginal and Torres Strait Islander businesses that can be considered for procuring goods and services. Review and update procurement policies and procedures to ensure there are no barriers for procuring goods and services from Aboriginal and Torres Strait Islander businesses.

October – November 2019, review and update every 6 months September- October 2019 and review every 6 months

Investigate opportunities to incorporate Aboriginal and Torres Strait Islander supplier diversity within Momentum Collective

Director Marketing and Director Service Delivery.

Director Marketing and Director Service Delivery. CEO, Director People, Culture & Change, Aboriginal Engagement Specialist, External Contractor (grant writer), Aboriginal and Torres Strait Islander Cultural Advisor, Board. CEO, Director People, Culture & Change, Aboriginal Engagement Specialist, External Contractor (grant writer), Board. Director People, Culture & Change, Aboriginal Engagement Specialist, Aboriginal and Torres Strait Islander Cultural Advisor. Marketing, Aboriginal Engagement Specialist, Aboriginal

September- November 2019 and review every 3 months

Investigate Aboriginal and Torres Strait Islander Alliance opportunities for tenders.

Investigate Alliance opportunities for service delivery, identify the gaps in and barriers in service delivery within Momentum Collective’s footprint. Increase supplier diversity.

September 2019 and review every 3 months

September – November 2019 and review every Year in September

Develop and implement an Aboriginal and Torres Strait Islander procurement strategy.

September - October 2019 and review every Year in October

Develop commercial relationships with Aboriginal and/or Torres Strait Islander businesses.

and Torres Strait Islander Cultural Advisor.

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Action

Deliverables

Timeline Responsibility

Marketing, Aboriginal Engagement Specialist, Aboriginal Advisory committee and RAP Working Group, Aboriginal and Torres Strait Islander Cultural Advisor. Marketing, Aboriginal Engagement Specialist.

Improve our service delivery and engagement

Produce culturally appropriate services and marketing materials to promote the benefits of our services to Aboriginal and Torres Strait Islander peoples.

September - October 2019- review every 6 months

with Aboriginal and Torres Strait Islander clients

Develop, implement and distribute a feedback form to Momentum Collective’s Aboriginal and Torres Strait Islander clients. Collect and analyse data on culturally appropriate service delivery to Aboriginal and Torres Strait Islander peoples via regular feedback forms. Consult with Aboriginal Advisory Committee regarding the implementation of changes to service delivery as required.

October 2019 and every six months

November 2019 and every six months

Marketing, Aboriginal Engagement Specialist.

Aboriginal Engagement Specialist, RAP Working Group.

October 2019, and every six months August 2019 Ongoing and review every 6 Months August, Ongoing updating, Review Yearly

Executive, Support Coordinators, Managers, Marketing, All Staff. Marketing, Aboriginal Engagement specialist. General Manager of Practice, Director People Culture & Change, Aboriginal Engagement Specialist, Board. General Manager of Practice, Director People Culture & Change, Aboriginal Engagement Specialist, Board. Aboriginal Engagement Specialist, General Manager Practice, and Director Marketing. CEO, Director People, Culture & Change, Aboriginal Engagement Specialist, External Contractor (grant writer), Board.

Provide and promote culturally appropriate opportunities for Aboriginal and Torres Strait Islander clients.

Establish Aboriginal and Torres Strait Islander specific news and events section on Momentum Collective website.

Support Aboriginal and Torres Strait Islander leadership within Momentum Collective

Actively encourage Aboriginal and Torres Strait Islander peoples to express interest in becoming a Board member.

September 2019 and reviews every three months

October 2019 April 2020, October 2020, April 2021

Investigate leadership pathways for Aboriginal and Torres Strait Islander staff, Students and volunteers.

Develop connections with Aboriginal and Torres Strait Islander communities, Universities and research bodies to encourage students and researchers to undertake projects that advance positive health outcomes for Aboriginal and Torres Strait Islander peoples.

Contribute to improving the health status and life expectancy of Aboriginal and Torres Strait Islander people by partnering

November 2019, Ongoing and continues monitoring review every 6 months

with relevant organisations to develop and

Investigate funding opportunities to undertake research into improving health outcomes for Aboriginal and Torres Strait Islander peoples.

October 2019, Ongoing review every 6 months

implement projects that advance health and well-being outcomes

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Action

Deliverables

Timeline Responsibility

Director People, Culture & Change and Aboriginal Engagement Specialist, CEO, Board. Aboriginal Engagement Specialist, General Manager of Practice. Director Marketing, Aboriginal Engagement Specialist And External Marketing Contractor (grant writer). Director People, Culture & Change, Aboriginal Engagement Specialist. Director People, Culture & Change, Aboriginal Engagement Specialist, Aboriginal and Torres Strait Islander Culture Advisor. Director People, Culture & Change, Director Marketing, Board, Aboriginal Engagement Specialist and management.

Create opportunities to improve and increase Aboriginal and Torres Strait Islander employment outcomes in the workplace

November 2019 and ongoing with reviews every three months. September- November 2019 and ongoing with reviews every three months. November- December 2019 and ongoing with reviews every six months.

Develop and implement an Aboriginal and Torres Strait Islander employment and retention strategy. Consult with Aboriginal Advisory Committee and existing staff on for recommendations on employment strategies and professional development options. Investigate referral pathways and funding opportunities for the employment of Aboriginal and Torres Strait Islander traineeships.

Establish links with universities, TAFE's and employment agencies to promote Momentum Collective as an employer of choice.

September 2019 with reviews every three months

September 2019 and ongoing when a position comes available review every 3 months

Include an Aboriginal and Torres Strait Islander representative’s on all Interview/ selection panels.

September 2019- December and review every 3 months

Develop and implement a mentoring program for Aboriginal and Torres Strait Islander staff.

Collect information on our current Aboriginal and Torres Strait Islander staff to inform future development opportunities.

October 2019 review every six months

People, Culture & Change.

September 2019 and whenever a position come available, review process every 6 months

Advertise all Job vacancies in Aboriginal and Torres Strait Islander specific media e.g. Koori Mail.

People, Culture & Change.

Review HR and recruitment procedures and policies to ensure barriers are limited to Aboriginal and Torres Strait Islander employees and prospective employees participating in our workplace.

October 2019, April 2020, October 2020, April 2021

Aboriginal Engagement Specialist and People, Culture & Change.

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23

Governance, Tracking Progress and Reporting

Action

Deliverables

Timeline Responsibility

General Manager of Practice, Aboriginal Engagement

Review, refresh and update RAP

Liaise with Reconciliation Australia to develop a new RAP based on learnings, challenges and achievements.

January 2021 - February 2021

Specialist, RAP Working Group,

Aboriginal Advisory Committee, CEO and Board. General Manager of Practice, Aboriginal Engagement

Send draft RAP to Reconciliation Australia for review and feedback.

March 2021 - April 2021

Specialist, RAP Working Group,

Aboriginal Advisory Committee, CEO and Board.

Aboriginal Engagement

Provide appropriate support for effective implementation of RAP commitments

September 2019, and reviewed every 3 months

Define resource needs for RAP implementation.

Specialist, Marketing, RAP Working Group and CEO. Marketing, Aboriginal Engagement Aboriginal and Torres Strait Islander Cultural Advisor, Service Community Programs, Board, CEO. Specialist, RAP Working Group,

September 2019 December 2019 March 2020 June 2020 September 2020 December 2020 March 2021 June 2021 September- October 2019 December 2019 March 2020 June 2020 September 2020 December 2020 March 2021 June 2021

Engage our senior leaders and other staff in the delivery of RAP commitments.

Aboriginal Engagement Specialist, RAP Working Group.

Define and maintain appropriate systems to track, measure and report on RAP commitments.

24

Action

Deliverables

Timeline Responsibility

December 2019, March 2020, June 2020, September 2020, December 2021, March 2021 December 2019, March 2020, June 2020, September 2020, December 2021, March 2021

The RAP Working Group to monitor and report on progress of completion of RAP actions to General Manager Practice on a quarterly basis

Ensure the minutes of meetings include progress to date against deliverables/ missed deadlines, deadline adjustments, learnings /recommendations.

RAP Working Group Chair, Aboriginal Engagement Specialist, General Manager Practice.

CEO Executive Assistant, Aboriginal Engagement Specialist. Aboriginal Engagement Specialist, RAP Working Group, CEO, Board. Aboriginal Engagement Specialist, RAP Working Group, CEO, Board.

Distribute minutes and recommendations to CEO for discussion and inclusion in Board report.

Report RAP achievements, challenges and learnings to Reconciliation Australia

Complete and submit the RAP Impact Measurement Questionnaire to Reconciliation Australia annually.

September 2020 September 2021

Investigate participating in the RAP Barometer.

May 2020

Report RAP achievements, challenges and learnings internally and externally

December 2019 March 2020 June 2020 September 2020 December 2020 March 2021 June 2021

Aboriginal Engagement

Publicly report our RAP achievements, challenges and learnings on a quarterly basis (on web for external stakeholders and intranet for staff).

Specialist, General Manager Practice, Marketing and CEO.

25

ACRONYMS

3SA CEO CNC GM HASI HR KPI NAIDOC

Third Sector Australia Chief Executive Officer Casino Neighbourhood Centre General Manager Housing and Accommodation Support Initiative Human Resources Key Performance Indicators National Aboriginal and Islander Day Observance Committee National Disability Insurance Scheme New South Wales On Track Community Programs Reconciliation Action Plan

NDIS NSW OTCP RAP RPO PWG SHS TAFE TRVF

RAP Program Officer RAP Working Group

Specialist Homelessness Services Technical and Further Education Tweed River Valley Fellowship

STAY INFORMED

E: info@mymomentum.org.au T: 1300 900 091 W: mymomentum.org.au

@MomentumCollectiveAustralia

@MomentumColl

For enquiries about the Momentum Collective Reconciliation Action Plan: Tammy Johnson Aboriginal Engagement Specialist 1300 900 091 | 0419 153 672 Tammy.Johnson@MyMomentum.org.au

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