MY 19 Mohegan Sun Level III

9/10/19

C O MM U N I C A T E

Professionally Nothing will Escalate Conflict Faster than: Rude Offensive Belligerent Disrespectful Condescending, or Abusive conduct or statements.

C O MM U N I C A T E Preparedly

Realize that those on the other side may not be Effective Communicators - Nothing is Harder to Handle than: • Rude • Offensive • Belligerent • Disrespectful • Condescending, or • Abusive conduct or statements. This is where the Investment in Professional Pays

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