9/10/19
Techniques
How often do you find yourself in conflict with others? Are you effective in de-escalating conflict? Why? Why not?
Professional Development
Don’t overlook professional development for regulatory staff Have a Policy of Professionalism Have a protocol or internal guidance document identifying standards of professionalism Courtesy Candor Get help if you need it – professional education and services are available.
19
Made with FlippingBook Online document