17806 Annual Report 2021.indd

Governance

Our objectives and operational structure are built around a rigorous, professional, best practice framework that ensures we maintain: • a professional and experienced board • a management team with front-line experience and expertise across our services and programs • provision of high quality, safe customer-centric care • flexibility to grow and respond to the changing human services sector • effective balancing of the needs of customers, funding bodies, regulators and the organisation • well-embedded Risk Management Framework • third party accreditation across all service streams • extensive multidisciplinary allied health and support services network at the national, state and local level • localised services to meet community and individual customer needs • rigorous management of clinical risk, quality and customer safety.

We operate in an environment of complete accountability & transparency.

28 | Momentum Collective

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