[2] | 2025 - Q2
NEWS UPDATES
DIRECTOR’S Broadcast
How did we get here? The staff at Dole VA recognize those accreditations and accolades can be lost quickly if we become complacent and make errors; they are meaningless if we do not continue analyzing ourselves and our processes as we strive to improve. We have a small team of staff that analyzes data and meets with services routinely to ask questions like, “Do we have barriers to health care access?” Finding answers to such questions can maximize productivity and ensure Veterans receive the care they need, when they need it. We also have teams that use analytics derived from various sources that summarize our hospital’s performance. This data helps us find ways to improve clinical care and services for Veterans while remaining focused on improving the quality of their lives. We have one more critical source of information – YOU! When you receive a survey after an appointment, take a few minutes to fill it out and become part of our continuous process improvement. Visit our web page and fill out a Speak to the Director form. These forms are also available throughout the medical center. We want to hear from you. We need to hear from you. Help us be the best we can as we provide you with the health care you have earned and deserve through your service to our nation.
LICENSE RENEWAL EVENT JULY 29 Avoid the hassle of the DMV and renew your license at Dole VA on July 29. The event will be held from 9:00 a.m. to 3:00 p.m. in Bldg. 61, Room 107 Services provided include: • Renew your current Kansas ID or Kansas driver's license • Replace lost or stolen Kansas ID or license • Get issued 'Real ID' indicators • Renew a concealed carry license (if close to expiration and with the attorney general approval letter) • Get information about a suspended or revoked license • Update address or make a legal name change on your credentials • Get new state credentials if you have moved out of state • Register to vote For more information, contact Maegan Carlsten at 316-282-4464. 2025 LEGAL AID CLINIC JULY 29 The event takes place from 9:00 a.m. to 11:00 a.m. in Bldg. 61, Room 106A. Veterans are encouraged to make an appointment by signing up via scanning the code below or by calling Autumn Kuehl at 316-207- 2873. Types of assistance offered: • Record expungement • Bankruptcy • Elder law • Child support • Divorce • Guardianship/conservatorship Click button to schedule appointment:
Michael D. Payne, Jr. MSP, CLSSBB, ACHE Medical Center Director
Robert J. Dole VA Medical Center has earned a number of accreditations and accolades during the past few years. We have: • Earned a 5-star rating from the Centers for Medicare & Medicaid Services (CMS) in consecutive years • Been accredited in multiple areas by the Commission on Accreditation of Rehabilitation Facilities (CARF) • Earned designation as a Pathway to Excellence facility by the American Nurses Credentialing Center (ANCC) • Played a critical role in Wichita being recognized by Trajector Medical as the best city for Veteran health care • Earned accreditation by The Joint Commission (TJC) Suffice to say, Dole VA is one of the top VA medical centers in the nation.
Robert J. Dole VA Medical Center 5500 E. Kellogg, Wichita, KS 67218
Dole VA also operates an eye clinic at Parklane, as well as five outpatient clinics in Dodge City, Hays, Hutchinson, Parsons, and Salina.
316-685-2221 or 1-888-878-6881
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