1 Table of contents 152

Consumer Online Banking Guide

Security		6
Protecting Your Information		6
General Guidelines		6
Login ID and password		6
Fraud Prevention		6
Getting Started		7
User Enrollment		7
Self-Enrollment		7
Logging in After Enrollment		8
Logging Off		8
Retrieve a Forgotten User ID		9
Resetting a Forgotten Password		12
Account Summary Page		15
Summary Page Overview		15
Account History		17
History - Search or Download		18
Details		22
Move Money		23
Transfers		23
Immediate Transfer		23
Future (One Time) Transfer		24
Recurring Transfer		25
Transfer Activity		27
Cancel or Edit a Scheduled or Recurring Transfer		28
Rejected and Canceled Transfers		32
Transfer Accounts		33
External Account		34
Add an External Account		34
To Remove an External Account		37
Unlinked Account		39
Adding an unlinked account		39
Remove an Unlinked Account		41
Loan Transfers		42
Making a Loan Payment		42
Managing Loan Transfers		49
Open a New Account		50
Apply for a Loan		56
Bill Pay		60
Enroll in Bill Pay		60
Creating a Payee		62
Editing a Payee		68
Deleting a Payee		71
Making a New Payment		73
Editing a Payment		78
Deleting a Payment		80
Creating a Recurring Payment		83
Editing a Recurring Payment		86
Deleting a Recurring Payment		89
eBills		92
Set up Reminders		94
Activity History		98
Zelle		100
Enroll in Zelle		100
Create a New Contact		103
Sending Money		105
Requesting Money		107
Split		109
Activity		111
Settings		112
My Profile		113
Change Email Address		113
Change Address		114
My Devices		116
Change Phone Number		117
Change User ID		118
Change Password		119
Change Security Questions		120
User Activity		121
Delete Digital Profile		122
Multifactor Authentication (Enhanced Security at Login)		124
Banking Services		126
Manage My Alerts		126
My Alerts		126
Registered Devices		128
Secure Forms		129
Combined Statement Request		129
ATM/Debit Card Forms		130
Freeze/Unfreeze My Card		132
eDocuments		133
eStatements		134
Statement Delivery Preferences		135
Manage Biometric Devices		136
Account Settings		137
Notify MFB of my Travel Plans		138
Stop Payment		139
Order Checks		140
Transaction Register		143
Stop Payment History		146
Quicken and Quickbooks		147
Theme Switcher		149
Contact via Phone		150
Contact via Secure Messaging		150
Connect via Social		152
Connect in Branch		152

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