Above: Bunbury tenants at our first Maintenance Matters group at their complex.
Talking Maintenance Matters in Bunbury
After multiple delays due to COVID-19 we were finally able to head down to the South-West to run some Maintenance Matters Information Sessions with tenants in Bunbury. In September 2022 we held two groups for Bunbury tenants. Property Services Manager Chantal Swanepoel and technical services staff member Paul Milbourne travelled down from Perth to attend alongside staff from our Bunbury office. The first group was held in the community room of one of our large complexes and our second group was held in Bunbury library with tenants from all areas of the South-West. Having staff from our maintenance team in the room for both groups meant tenants could have many of their questions answered on
the spot, but also allowed Chantal and Paul to provide some important information about how our maintenance and repairs services operates. This is also the first time we have run a maintenance
group in one of our complexes and it was a great way to hear tenants’ shared questions and concerns and have many of those issued investigated in person on the day.
Above: Bunbury staff member Lauren, property services staff Chantal and Paul and a local tenant at our second group of the day in Bunbury Library.
9
Made with FlippingBook interactive PDF creator