With a focus on high-performance work teams and principle-based leadership, the AGCO production
teams work together to solve problems. The culture is one of solution-oriented thinking using Kaizen
Action Sheets to dissect the step-by-step process of problem-solving. The steps are simple but
profound:
Figure out the problem
Determine the root cause of the problem
Develop possible solutions.
The approach works. In 2017, AGCO’s Jackson, TN operations team saved around 750K using this
methodology.
The Wearable Journey The final factory inspection quality teams disliked having to get off of the large pieces of equipment to
complete inspection lists on a computer. In 2012, this turned into an IT problem: dropped tablets had
no warranty. The rugged tablet for inspection cost $3,000 to replace. At a Kaizen event of the quality
team, IT came up with using Google Glass as an alternative.
Google Glass in its original form was not very useful on the floor since it did not allow for typing,
connecting to current tools, or storing passwords. To solve these problems, AGCO partnered with a
small innovative company to develop an application for manufacturing. Next, the IT department
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