Figure 3. Tactics to Improve Agility
In this report, we share case studies and research. Where possible, we support the client case
studies with company financials to help the reader understand the business results.
Sales and Operations Planning At the center of the agility model in Figure 3 is Sales and Operations Planning (S&OP). It is the most
important tactic to improve supply chain agility. Over 80% of companies have a Sales and Operations
(S&OP) planning process, but few are mature. As the organization matures, it becomes more aligned
and agile. This relationship is shown in Figure 4. We have completed five research studies in this
area over the past six years. This relationship is consistent across all the studies.
What is a mature S&OP process? Let's start this discussion with a warning. Hijacked by consultants
attempting to drive self-interest, acronyms abound. To simplify this discussion, let ’ s side-step the
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