• When the PIC is checking the items and there are any quality issues the item needs to be photographed and an NCR report needs to be filled in that moment and send to the Area Chef and to Area manager. • Depending on the item it needs to be stored in case of request to return to the warehouse. • Discrepancies pertaining to weight or not delivered items this needs to be noted on the Transfer Order, the Transfer Order to be scanned and sent to café coordinator by email listing the items in order for the appropriate follow to receive the items in second delivery. This needs to be completed by 9h30 am and not later than this. • Follow up from café through coordinator needs to be done by 10am to make sure that there are not items unavailable during peaks in the operation.
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27 September 2023
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