Outdoor Events - 2023 Benefits Guide

Unum Claim Management

Claims management for employees on the go

Instant, real-time view of current claim status Unum’s mobile application helps employees easily access and monitor family and medical leave and claim details from their mobile devices. Employees can: • File a new claim or leave • Check the status of their claim or Family & Medical Leave Act (FMLA) absences* For Apple and Android devices As the leading provider of group disability insurance, 1 Unum is always looking for ways to improve the claims experience for your employees. With the Unum Customer App, they can file a new claim or access claim information anytime, anywhere from their mobile phone.

With the Unum Customer App, you’ll be able to easily access important claim and leave information:

• Send letters and documents to Unum • Review recent payment information

› View claim and leave status or file a new claim/leave

Convenient features help employees manage their claims Because this app is designed for mobile devices, employees benefit from convenient features that can help simplify the overall claims process. The app allows employees to:

Take a picture with their phone of documents needed to process their claim, such as medical records or requested forms, and upload them directly to their file

Add or update bank information to keep their claim payment direct deposit information current

Submit intermittent hours for their family and medical leave

› Contact your claims representative — and more

Send a message to their claim specialist

Access Unum’s Contact Center

MK-3578 (10-18)

32 OUTDOOR EVENTS 2023 BENEFITS GUIDE

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