The Annual 2019 - Punchline Gloucester Business Magazine

and are part of the Gillman’s group with a distribution division in Tewkesbury, giving a combined staff total of 220. The company stocks a wide range of brands and is famous for its personal customer service and knowledge and extensive variety of appliances which includes washing machines, dishwashers, cookers, range cookers, fridges, freezers, fridge freezers, TVs, vacuum cleaners and small household appliances. The company and its staff have won numerous national awards, but Mr Gillman never rests on their past successes. “The secret of our success is providing good service

and owning the problem. You have to be able to tackle issues head on and sort them out when necessary. “As long as we continue to focus on this ethos, I’m sure the business will be here for another 50 years.” He added: “It’s been an amazing journey for myself and the family, but we must thank our loyal, dedicated and professional staff for their fantastic contribution. All our staff are like family to us and this is truly a family business. And of course, to our wonderful customers across Gloucestershire – all I can say is a big ‘thank you’” l For more information visit www.gillmans.co.uk or call 01452 528776

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