Trueline Employee Handbook

8.3

We do not have to pay you while you are taking time off for study or training requested under this policy, unless this is necessary in order to comply with minimum wage legislation. However, in some cases we may agree to pay you for some or all of the time off. We do not have to pay the costs of study or training requested under this policy (including any associated costs such as travel expenses). However, in some cases we may agree to meet some or all of those costs.

8.4

9.

IF WE REJECT ALL OR PART OF YOUR REQUEST

9.1

Where we reject all or part of your request, we will give you a written and dated notice containing the following information:

(a) which part of your request is rejected;

(b) if any part is agreed, the relevant information in paragraph 8.1 above;

(c) which of the grounds for rejection set out below applies and why; and

(d) the appeal procedure.

9.2

We may reject your request for any of the following reasons:

(a) that the proposed study or training would not in our view improve your effectiveness at work and the performance of the business;

(b) the burden of additional costs;

(c)

detrimental effect on ability to meet customer demand;

(d) inability to reorganise work among existing staff;

(e) inability to recruit additional staff;

(f)

detrimental impact on quality;

(g) detrimental impact on performance;

(h) insufficiency of work during the periods that you propose to work;

(i)

planned structural changes; or

(j) any other reasons that the Government sets out in future regulations.

10.

APPEAL

10.1

You may appeal if we reject all or part of your request. Your appeal must:

(a) be in writing and dated;

(b) set out the grounds on which you are appealing; and

(c) be sent to a Director no more than 14 days after you receive the written notice of our decision.

10.2

We may decide to uphold your appeal in full without a meeting. In all other cases, Luke Wellings will arrange for an appeal meeting to take place within 14 days of receiving your appeal, unless we have agreed a longer time limit in writing (see paragraph 11). The meeting will be held at a convenient time for all those attending and you may bring a colleague as a companion.

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