Trueline Employee Handbook

10.3

The appeal meeting will be held by an Appeal Panel.

10.4

We will tell you the outcome of the appeal in writing within 14 days of the meeting, unless we have agreed a longer time limit in writing (see paragraph 11). That decision will be final and you will not be able to make another formal request until 12 months after the date of your original request.

10.5

If we uphold your appeal, we will give you the information set out in paragraph 8.1 above.

10.6

If we reject your appeal, we will explain our reasons to you in writing.

11.

IF WE NEED MORE TIME

11.1

There may be exceptional occasions when it is not possible to adhere to the time limits in this policy. For example, we may need to delay holding a meeting or notifying you of the decision. We will ask for your agreement to extend the time limit, and will confirm in writing any agreement reached. In many cases this will be in your interests as it will enable the appropriate person to consider your request properly.

12.

CHANGES TO AGREED STUDY OR TRAINING ARRANGEMENTS

12.1

You must tell us in writing immediately if:

(a) you do not start the agreed study or training for any reason (for example, if it is cancelled);

(b) you do not complete the agreed study or training; or

(c) you undertake (or wish to undertake) a different course of study or training.

12.2

You should also tell us immediately if you become aware of any changes to agreed study or training, including changes to the timing or content of the course.

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