Trueline Employee Handbook

(c)

use must not interfere with business or office commitments;

(d) use must not commit us to any marginal costs; and

(e) use must comply with this policy (see in particular paragraph 4 and paragraph 5) and our other policies including the Equal Opportunities Policy, Anti-harassment Policy, Privacy Standard, Data Protection Policy and Disciplinary Rules. You should be aware that personal use of our systems may be monitored (see paragraph 7) and, where breaches of this policy are found, action may be taken under the disciplinary procedure (see paragraph 8). We reserve the right to restrict or prevent access to certain telephone numbers or internet sites if we consider personal use to be excessive.

6.3

7.

MONITORING

7.1

Our systems enable us to monitor telephone, email, voicemail, internet and other communications. For business reasons, and in order to carry out legal obligations in our role as an employer, use of our systems including the telephone and computer systems, and any personal use of them, may be continually monitored by automated software or otherwise. Monitoring is only carried out to the extent permitted or as required by law and as necessary and justifiable for business purposes.

7.2

A CCTV system monitors the exterior of the building 24 hours a day. This data is recorded.

7.3

We reserve the right to retrieve the contents of email messages or check internet usage (including pages visited and searches made) as reasonably necessary in the interests of the business, including for the following purposes (this list is not exhaustive):

(a) to monitor whether the use of the email system or the internet is legitimate and in accordance with this policy;

(b) to find lost messages or to retrieve messages lost due to computer failure;

(c)

to assist in the investigation of alleged wrongdoing; or

(d) to comply with any legal obligation.

8.

PROHIBITED USE OF OUR SYSTEMS

8.1

Misuse or excessive personal use of our telephone or email system or inappropriate internet use will be dealt with under our Disciplinary Procedure. Misuse of the internet can in some circumstances be a criminal offence. In particular, it will usually amount to gross misconduct to misuse our systems by participating in online gambling, forwarding chain letters, or by creating, viewing, accessing, transmitting or downloading any of the following material (this list is not exhaustive):

(a) pornographic material (that is, writing, pictures, films and video clips of a sexually explicit or arousing nature);

(b) offensive, obscene, or criminal material or material which is liable to cause embarrassment to us or to our clients;

(c) a false and defamatory statement about any person or organisation;

(d) material which is discriminatory, offensive, derogatory or may cause embarrassment to others (including material which breaches our Equal Opportunities Policy or our Anti-harassment and Bullying Policy);

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