Trueline Employee Handbook

If your contract does not provide for the same, if you cannot attend work because you are ill or injured you should normally telephone your line manager as early as possible and no later than 30 minutes after the time when you are normally expected to start work. The following details should be provided:

(a) The nature of your illness or injury.

(b) The expected length of your absence from work.

(c)

Contact details.

(d) Any outstanding or urgent work that requires attention.

4.2

Managers should ensure that:

(a) Any sickness absence that is notified to them is recorded and reported to the Business Support Officer.

(b) Arrangements are made, where necessary, to cover work and to inform colleagues and clients (while maintaining confidentiality).

4.3

You should expect to be contacted during your absence by your line manager who will want to enquire after your health and be advised, if possible, as to your expected return date.

5.

EVIDENCE OF INCAPACITY

5.1

For sickness absence of up to 7 calendar days you must complete a self-certification form which is available from the Business Support Officer

5.2

For absence of more than 7 days you must obtain a certificate from your doctor (a "Statement of Fitness for Work") stating that you are not fit for work and the reason(s) why. This should be forwarded to your line manager as soon as possible. If your absence continues, further medical certificates must be provided to cover the whole period of absence. If your doctor provides a certificate stating that you "may be fit for work" you should inform your line manager immediately. We will discuss with you any additional measures that may be needed to facilitate your return to work, taking account of your doctor's advice. This may take place at a return-to-work interview (see paragraph 11). If appropriate measures cannot be taken, you will remain on sick leave and we will set a date to review the situation. Where we are concerned about the reason for absence, or frequent short-term absence, we may require a medical certificate for each absence regardless of duration. In such circumstances, we will cover any costs incurred in obtaining such medical certificates, for absences of a week or less, on production of a doctor's invoice.

5.3

5.4

6.

UNAUTHORISED ABSENCE

6.1

Cases of unauthorised absence will be dealt with under our Disciplinary Procedure.

6.2

Absence that has not been notified according to the sickness absence reporting procedure will be treated as unauthorised absence.

6.3

If you do not report for work and have not telephoned your line manager to explain the reason for your absence, your line manager will try to contact you, by telephone and in writing if necessary. This should not be treated as a substitute for reporting sickness absence.

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