Robert C White & Co October 2019

R E N T A L READER

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860.613.6290 WWW.ROBERTCWHITE.COM

OCTOBER 2019

PROPERTY MANAGEMENT AND YOUR LOCAL DENTIST

More Similar Than You Thought

I’ve had a love-hate relationship with dentists for as long as I remember. I don’t have great teeth, and I really don’t like people messing with my mouth. Braces weren’t fun, and when I finally got them off, I was given the present of my first set of cavities in my life. There have been many since. When I lived in New Jersey, I went to a local dentist and shared that I was having tooth pain and thought I might have a cavity. He went on to show me my X-rays to “prove” I had no cavities — like I would know what to look at anyway. Well, sure enough, six months later, at my childhood dentist that I trust, I found out I had four cavities. Ouch! I asked if they could have formed in such a short period of time. The answer …“No way.”Oh, and I didn’t have dental insurance at that time because of a job change. Double ouch! With that as a backdrop, you would think that I am a very infrequent visitor to the dentist. But nothing could be further from the truth. I am a “twice a year for cleanings” kind of guy and have been for my entire life. Why in the world would I so consistently go to the dentist when I really don’t like it? Yes, I could ignore everything until I had real pain and then go, but then I would have more cavities, or worse, I’d be in root canal territory. With teeth, if ignored, little problems can become big problems. But if things are caught early enough, it is minor and easy to address — and hurts less too. Property problems are incredibly similar to that. So often we find small problems, that, if addressed right away, are no big deal. However, when they are ignored, they can become big issues. Property reviews are our equivalent of the dental checkup. In fact, we sometimes call property reviews “checkups.” And frankly, we recommend they be done every six months, like dental checkups. The reason is that we want to catch things early, when they are a small issue and can be addressed easily. When they are put off too long, much more time and money is required to make things right. We feel so strongly about the importance that we now require annual reviews. Simple. Because not going is much worse.

are keeping the home. We make sure there are no pets or people that aren’t supposed to be there and keep an eye out for any other potential lease violations. We flush toilets and check for leaks. We check connections. We look for rot. We actually have a checklist of well over 50 items your property manager is looking for during the review. We do all that, and so much more, because we want to be thorough, and we want to find small issues before they become larger ones, which saves money in the end.

Most of the time, we do a property review so the “patient” (the home/tenant living there) gets a clean bill of health. In essence, there are no cavities. Or maybe something is identified that we only need to “watch.” But sometimes you find out you do have a cavity (property or tenant issue). We know nobody likes to hear they have a cavity. And we know that nobody looks forward to what you need to do to address the cavity — the Novocain and the drill and the filling. We know that and we work to make addressing “the cavities” as painless as possible. We let you know what we found, what we think should be done, and then we go do it. We know that is what you want because you picked a proactive property manager as your partner for your rental. We hope your property is always free of cavities. But if you find out you got one, please know that we are going to take care of it for you and that your property will be back to normal as soon as possible.

Yours in “clean teeth,”

P.S. After being a way for a while, I am back to my childhood dentist even though it is a bit of a haul to get to. “Why?” you ask. Because I trust him. I truly hope Robert C. White earns that level of trust with you over the years.

These checkups are very extensive. We look throughout the interior and exterior for any potential issues or deferred maintenance. We look to see how the tenants

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