- a chef of 32 years standing, he has managed his own businesses and worked as a trainer. He has also travelled the world. - managing our school engagements, he is working with Beacon Foundation, My Education, and MONA through the 24 Carrot (Stephanie Alexander) Program in primary and secondary schools - managing our Ambassador fleet – 25 of our best and brightest young successful Hospitality Professionals – who better to engage with students - our contact for Immigration issues and has a great relationship with the State Growth Skilled Migration. - Pete is our liaison with Job Actives and Not for Profits – finding appropriate training programs and assessing potential employees. • Pete manages staffing issues where we get advice of skilled staff availability or where we get contact from venues who are desperate for skilled staff. A difficult environment. Ross Kent, employed at THA for 8 months • This is Ross’ first “real” job. We are bringing diversity into our work environment the way we want more employers to bring more diversity into theirs. • Ross does all our Social Media analysis for the Great Customer Experience program as well as many other tasks maintaining records for the program. • Ross assists with social media issues at THA, he was our tweet man at the THA Awards night. Together we bring a wide variety of life skills, experiences and knowledge to the WFD area. We debate strongly and don’t
always agree but our focus is on developing the industry – Contemporary HR policy states that a diverse work unit is good for business – diverse views, strong discussions and simple solutions are our methodology. So we hang our hat on developing for the future through our Workforce Plan: Finding a better suited and more engaged workforce: • School Based Apprenticeships and Traineeships (SBA’s)as key industry resource feed • Ambassador Fleet Developing a stronger, more informed Management layer: • Information to Industry Skill Development and industry engagement: • Great Customer Experience Program (GCE) • Apprenticeship and Traineeship Review Finding new sources of employees who are suited to the Industry: • Employment Agencies, Not for Profits and Disability sector engagement We are also getting some engagement with other projects, including: • A workforce co-operative model in the Break O’Day municipality • Tasmanian Paddock to Tasmanian Plate concept. The team hopes you all are having a profitable start to the new year and we will see many of you in the coming months and we can get back to you and your venues with programs and assistance to help make your lives a little easier.
diverse
scalable
Call Us 1800 778 340 www. hlaustralia .com.au
Australia – making all things POS, possible!
February 2017
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