AF ELS 18C Pre-Reading

Brian Johnson, President

The Solution What’s not in the cards is a radical organization shakeup. Too costly. What we need is ad hoc, maybe even semi- permanent teams, working across departments. But they have to have real decision-making powers in order to affect the bottom-line. Thoughts on Teams Teams can break down walls between departments and force us to communicate. And if that happens, everyone should have a solid understanding of just how desperate our situation is. Obstacles to Change The union. Brown has everyone convinced we’re swimming in cash and that the only reason I brought you in was to get concessions in the next round of negotiations in four months. Yeah, Rob Brown is the single greatest threat to our future. Supporters of Change Jennifer Smith is my strongest ally. She’s the only other person who can see the big picture. That’s why I got her out of R&D and created the Executive VP Technology role. Your Future Plans Before I retire I’m going to make damn certain we’re not in crisis and everyone knows GlobalTech has a great future. And we do.

Company History I’m proud that the ideas I had and hard work I put in paid off. We’re global and we’ve avoided the trap of just being local. Consultants Having you here is an admission that I’ve failed. I should’ve moved us to a commercial focus. I couldn’t. The Problem We have exceptional departmental strength: got cutting- edge R&D, high-quality Manufacturing, and recently, Sales and Marketing has improved. But our biggest liability? Communication between the teams. And when that doesn’t work, all hell breaks loose.

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