Our Responsibility
A Great Place to Live At Consensus, safe and high-quality support is so important, but we want to go even further! We are unwavering in our commitment to fulfilling the needs, aspirations, and development of the people we support. Supporting people to have the best quality of life means we can have the greatest impact.
93% Good &
In 2025 we launched our Quality of Life tool built on the key areas of personal choice and development, strengthened by collective engagement and support. 92% of people engaged, and they scored: My Home 10/10 Feeling safe 9/10
Outstanding Services
As rated by CQC, CIW, Care Inspectorate, & Ofsted
9 Outstanding services
Looking after my physical health
9/10 8/10
My work and education
Our regulators see the impact of what our teams are achieving, with 93% of our services rated as good, excellent or outstanding and inspection reports full of fantastic moments and achievements.
Ty Hendy: A place where people are empowered to thrive!
Following their recent Care Inspectorate Wales inspection, we're thrilled to announce Ty Hendy has been rated as ‘ Excellent ’ across the board. “People have excellent well-being outcomes as they lead high-quality, active, fulfilling lives supported by caring, motivated and dedicated staff.” Heather Holmes: Where people are at the heart of the service Achieving a ‘Good’ rating in their latest Care Quality Commission inspection, the team at Heather Holmes is attentive, collaborative, & caring. “There was a culture of people being at the heart of the service. Everyone valued and promoted people’s individuality, protected their rights and enabled them to develop and flourish.”
Consensus | Sustainability Report 2025
9
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