Trex Hideaway® Fasteners Limited Warranty

TREX® FASTENERS LIMITED WARRANTY

Trex does not warrant against and is not responsible for any condition attributable to: (1) improper installation of Product and/or failure to abide by Trex’s installation guidelines, including but not limited to improper gapping; (2) use of Product beyond normal use and service conditions, or in an application not recommended by Trex’s guidelines and local building codes; (3) movement, distortion, collapse or settling of the ground or the supporting structure on which Product is installed; (4) any act of God (such as flooding, hurricane, earthquake, lightning, etc.), environmental condition (such as air pollution, mold, mildew, etc.); (5) variations or changes in color of Product; (6) improper handling, storage, abuse or neglect of Product by Purchaser, the transferee or third parties; or (7) ordinary wear and tear. Additionally, for Product except the Trex Hideaway® Hidden Fasteners, Trex does not warrant against and is not responsible for any condition attributable to: (1) installation exposed to chemicals used in pools and hot tubs; (2) exposure to de-icing products containing chemicals or salt; (3) installation in high salinity environments, such as installations within 1500 feet of any body of salt water or in direct contact with any body of water; (4) consistently wet applications; (5) installation on decks installed at ground level, decks installed over sleeper systems; (6) installation exposed to ground contact; (7) Products driven into lumber that contains corrosive tannins; or (8) use of the Products in any application other than securing wood alternative decking and fascia products to wood framing. PROCEDURE FOR MAKING A CLAIM UNDER THIS LIMITED WARRANTY To make a claim under this Limited Warranty, Purchaser, or the transferee, shall send to Trex, within the Warranty Period referred to above, a written description and photographs of the claimed defect and proof of purchase, to the following address:

Trex Company, Inc. (hereinafter “Trex”) warrants to the original end-use purchaser (“Purchaser”) that, for the period of time set forth in the following paragraph, when properly installed, used and maintained under normal use and service conditions, and in accordance with Trex’s written instructions, Trex® products set forth in Table I below (the “Product”) shall be free from material defects in workmanship and materials, and shall not structurally fail due to corrosion or rust. TABLE I

Product

Trex Hideaway® Hidden Fasteners

Trex Hideaway® Decking Screws

Trex Hideaway® Fascia Screws

Term of Limited Warranty: The term of this Limited Warranty for a Product (the “Warranty Period”) begins on the date of original purchase and shall be equal to the warranty period of the Trex Decking Product on which it is installed which can be found in the “Trex Decking, Fascia and Cladding Limited Warranty” available from Trex at the address listed below and on Trex’s website at trex.com. If the Product is installed on other brands of woodplastic composite, cellular PVC or mineral-based composite decking, the warranty shall be twenty-five (25) years from the date of original purchase for a residential application, and ten (10) years from the date of original purchase for a commercial application. Residential/Commercial Application: For purposes of this warranty, a “residential application” shall refer to an installation of the Product on an individual residence, and a “commercial application” shall refer to any installation of the Product other than on an individual residence. Transferability: With respect to a residential application, this warranty may be transferred one (1) time, within the five- (5) year period beginning from the date of original purchase by the Purchaser, to a subsequent buyer of the property upon which the Product was originally installed. With respect to a commercial application, this warranty is freely transferable to subsequent buyers of the property upon which the Product was originally installed. EXCLUSIONS FROM WARRANTY COVERAGE This warranty shall not apply to any Trex products not listed in Table I, including, but not limited to, installation drive bits, counterbore tools and hand-held installation tools. The Products must be stored, handled, installed, used and maintained in accordance with instructions provided by Trex, and this Limited Warranty is conditioned upon compliance with all such instructions. Copies of Trex’s Installation Guides and Technical Information are available from Trex at the address listed below. The materials may also be obtained on Trex’s website at trex.com. Any information or suggestion by Trex with respect to the Products concerning applications, specifications or compliance with codes and standards, including building or safety codes, is provided solely for Purchaser’s convenient reference, and is made without any representation as to accuracy or suitability. Purchaser must verify and test the suitability of any information with respect to the Products for Purchaser’s specific application.

Trex Company, Inc. Customer Relations 2500 Trex Way Winchester, VA 22601

Upon confirmation by an authorized Trex representative of a valid claim hereunder, Trex’s sole responsibility shall be, at its option, to either: (a) replace the affected Product with new Product in an amount equal to the amount of defective material; or (b) refund the portion of the purchase price paid by Purchaser for such affected Product (not including the cost of its initial installation). Replacement Products will be as close in color, design, and quality to the original Products as reasonably possible, in Trex’s discretion and determination, but Trex does not guarantee an exact match as colors and designs may change and Trex’s obligation as to replacement shall further be limited to replacement with the styles and colors of the Product that are available at the time of the replacement. THE REMEDIES STATED IN THIS PARAGRAPH ARE PURCHASER’S SOLE AND EXCLUSIVE REMEDIES FOR ANY PRODUCT THAT FAILS TO CONFORM TO THIS LIMITED WARRANTY. THIS LIMITED WARRANTY SHALL NOT COVER AND TREX SHALL NOT BE RESPONSIBLE FOR COSTS AND EXPENSES INCURRED WITH RESPECT TO THE REMOVAL OF DEFECTIVE PRODUCT OR THE INSTALLATION OF REPLACEMENT MATERIALS, INCLUDING BUT NOT LIMITED TO LABOR AND FREIGHT.

TREX® FASTENERS LIMITED WARRANTY (continued)

TABLE II

If a valid warranty claim hereunder is made during year eleven (11) or any year thereafter through the expiration of the applicable Warranty Period after the original purchase, recovery will be prorated in accordance with Table II, below. If Trex is providing replacement materials, it may elect to replace the percentage listed in Table II, below, of Product otherwise meeting the requirements for a claim, or if it is refunding the purchase price, it may elect to refund the percentage listed below in Table II of the purchase price of Product otherwise meeting the requirements for a claim. TO THE FULLEST EXTENT PERMITTED UNDER THE LAW, UNDER NO CIRCUMSTANCES WILL TREX BE LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL, CONSEQUENTIAL, RELIANCE, STATUTORY, SPECIAL, PUNITIVE OR EXEMPLARY DAMAGES, INCLUDING, BUT NOT LIMITED TO, LOST PROFITS, LOSS OF USE, LOSS OF TIME, LOSS OF REVENUES, INCONVENIENCE, LOSS OF BUSINESS OPPORTUNITIES OR DAMAGE TO GOOD WILL OR REPUTATION DAMAGES, WHETHER SUCH DAMAGES ARE SOUGHT IN CONTRACT, IN TORT (INCLUDING, BUT NOT LIMITED TO, NEGLIGENCE AND STRICT LIABILITY) OR OTHERWISE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR SUCH DAMAGES COULD HAVE BEEN REASONABLY FORESEEN, IN CONNECTION WITH, ARISING OUT OF, OR AS A RESULT OF, THE SALE, DELIVERY, INSTALLATION, USE OR LOSS OF USE OF THE PRODUCT SOLD HEREUNDER, OR FOR ANY LIABILITY OF PURCHASER TO ANY THIRD PARTY WITH RESPECT THERETO AND TREX’S LIABILITY FOR NON-PERSONAL INJURY CLAIMS WITH RESPECT TO DEFECTIVE PRODUCT SHALL IN NO EVENT EXCEED THE REPLACEMENT OF SUCH PRODUCT OR REFUND OF THE PURCHASE PRICE, AS DESCRIBED ABOVE.

Warranty Period

Year of Claim

50 Year

35 Year

25 Year

90% 90% 90% 90% 90% 90% 70% 70% 70% 70% 70% 70% 50% 50% 50% 50% 50% 50% 30% 30% 30% 30% 30% 30% 30% 20% 20% 20% 20% 20% 20% 20% 10% 10% 10% 10% 10% 10% 10% 10%

80% 80% 80% 80% 60% 60% 60% 60% 40% 40% 40% 40% 20% 20% 20% 20% 20% 20% 10% 10% 10% 10% 10% 10% 10%

80% 80% 80% 60% 60% 60% 40% 40% 40% 20% 20% 20% 10% 10% 10%

12 13 14 15 16 17 18 19

22 23 24 25 26 27 28 29 30

– – – – – – – – – – – – – – – – – – – – – – – – –

32 33 34 35 36 37 38 39 40

– – – – – – – – – – – – – – –

42 43 44 45 46 47 48 49 50

Page 1 Page 2

Made with FlippingBook - Share PDF online