04091124 Level III Training Book

11/10/22

Devia;ng from tradi;onal scams and cheat training

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As an example, a player's club supervisor at a casino in Washington state was indicted by federal prosecutors in May for draining about $20,000 worth of points earned by casino players and issuing cash vouchers that were redeemed by friends. Not all scams involve outright theL. In some cases, casino hosts — who are oLen compensated based upon the gambling volume of players on their roster — have manipulated points records to receive credit for players who were assigned to other hosts. And some creaNve cheats have opened mulNple players club accounts to obtain several cards, which they insert into machines that are played by gamblers who don’t have cards of their own. The thieves collect the cards aLer the players leave.

Player Club Scams

Poor communicaNon and training is mostly to blame for the persistence of players club scams, Powell said.

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