Reč dobrodošlice
Welcome message
Dragi putnici,
Dear passengers,
IZUZETNO ME RADUJE ŠTO SMO POSLE TRI MESECA PAUZE PONOVO ZAJEDNO. U današ- njem svetu putovanja su ključna u našim poslo- vima i našim životima i zbog toga ne mogu i ne treba da prestanu. Komercijalni letovi kojima se Srbija povezuje sa svetom i stvaranje mogućno- sti nikada nisu bili važniji nego u ovakvim vremeni- ma. U ime celog tima želim vam dobrodošlicu na ovaj let Er Srbije ! Pandemija koronavirusa bila je težak iza- zov za sve nas. Iako nismo obavljali komercijalne putničke letove tokom vanrednog stanja, pruži- li smo podršku Vladi Srbije tako što smo obavili više od 100 rotacija, kojima smo prevezli više od 10.000 putnika i dopremili tone neophodne me- dicinske pomoći iz udaljenih delova sveta poput Kine, Amerike i Južne Koreje. Ispunjava nas po- nosom to što smo na hiljade naših građana koji su se našli zarobljeni na aerodromima širom sve- ta bezbedno vratili kući. Od 21. maja počeli smo da postepeno ob- navljamo i komercijalni putnički saobraćaj. U okviru naše strategije obnove letova vaše i zdravlje naših članova posade bilo nam je na pr- vom mestu prilikom planiranja. Saobraćaj je za nas od ključnog značaja. Učili smo iz prethod- nih iskustava sa zarazama poput H1N1 i kontinu- irano poboljšavali i unapređivali kapacitete kako bismo zaštitili naše putnike i posadu. Uveli smo niz bezbednosnih i higijenskih mera u skladu sa najvišim standardima i uputstvima nadležnih domaćih i međunarodnih regulatornih tela, uk- ljučujući i način na koji obezbeđujemo cirkulisa- nje čistog i svežeg vazduha u našim avionima putem naprednih HEPA filtera, dezinfekciju i či- šćenje naših aviona između letova i postupke u slučaju pojave simptoma kod putnika. Osim to- ga, nošenje maski obavezno je tokom čitavog trajanja leta za sve putnike i članove posade. Naša mreža nastavlja da se razvija u ovom periodu neprekidnih promena u ograničenjima putovanja u zemlje do kojih smo prethodno sao- braćali. Trenutno letimo do više od 30 destinacija i pomno pratimo situaciju da bismo osigurali flek- sibilnost, agilnost i brzo reagovanje na tržištu u okruženju koje se stalno menja. Sa zadovoljstvom najavljujemo otvaranje nove linije do Osla 16. jula. Period posle krize usled kovida-19 biće do- bar test za sve nas kao ljude, roditelje, prijatelje, kolege i kao nacionalnu avio-kompaniju Srbije. Uveren sam da ćemo iz te krize izaći ojačani, sa povećanim razumevanjem jedni za druge, samo- uvereni, okrenuti budućnosti i uspešni. Vreme je da gledamo u svetliju budućnost i da ponovo uži- vamo u osećanju slobode. Uživajte u letu i želim vam srećan put.
I AM DELIGHTED THAT WE ARE REUNITED AF TER A THREE MONTH BREAK. In today’s wor- ld, travel is fundamental to our business and our li- ves, which is why it cannot and should not stop. Connecting Serbia to and from the world throu- gh commercial flights and creating opportunities is never more important than at times like this. On behalf of the whole team, I welcome you aboard this Air Serbia flight! The Coronavirus pandemic has been diffi- cult and challenging for us all. Although we did not operate any commercial flights during the sta- te of emergency, we supported the Serbian Go- vernment by operating over 100 round-trip fli- ghts, transporting more than 10,000 passengers and delivering much-needed medical aid from re- mote parts of the world, including China, the U.S. and South Korea. We were proud to assist in safely bringing home thousands of our fellow citizens who were stranded at airports around the world. We gradually resumed commercial flights on 21 st May. As part of our re-launch strategy, your health and the health of our crew members has been at the forefront of our plans. Operations are our lifeblood. We’ve learned from past experien- ce with outbreaks like H1N1, and have continually improved and refined our ability to protect our pa- ssengers and crew. We have implemented a seri- es of safety and hygienic measures, in accordan- ce with the highest standards and instructions of competent domestic and international regulatory bodies, including the way we circulate clean and fresh air in our aircraft with highly advanced HE- PA filters, how we sanitise and clean our aircraft between flights and how we respond if a custo- mer is displaying symptoms. In addition, it is man- datory for all passengers and crew to wear masks during the entire flight. Our network continues to evolve in this peri- od of constant changes in travel restrictions in co- untries to which we previously operated. We are currently flying to more than 30 destinations and are carefully monitoring the situation to ensure flexibility, agility and speed to market in an ever- changing environment. We are pleased to anno- unce the opening of a new route to Oslo on 16 th July. The post Covid-19 crisis period will be a re- vealing test of us all, as people, parents, friends, colleagues and as the national airline of Serbia. I am confident that we will emerge from it stren- gthened, compassionate, confident, forward-lo- oking and successful. It is time to look towards a brighter future and to once again enjoy a sense of freedom. Enjoy your flight and have a great trip.
Duncan Naysmith CEO Air Serbia
U ime celog tima želim vam dobrodošlicu na ovaj let Er Srbije On behalf of the whole team, I welcome you aboard this Air Serbia flight
DANKAN NEJSMIT GENERALNI DIREKTOR ER SRBIJE
DUNCAN NAYSMITH, AIR SERBIA CEO
Er Srbija » Air Serbia | 5
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