Dragi gosti,
Dear Guests,
Upravo smo završili veliko unapređenje glavnih IT sistema Er Srbije, što će vam pružiti dosad najviše mogućnosti, kad god putujete s nama. Krajem prošlog meseca prešli smo na Sabre platformu, najsavremeniju među platformama za prodaju, prijavu na let i ukrcavanje. Prelazak na ovakvu modernu platformu je, pojedinačno gledano, najveći tehnološki napredak u istoriji srpske nacionalne avio-kompanije, a ujedno se poklopio i sa, za nas, veoma simboličnim trenutkom. Sledećeg meseca slavimo 90. rođendan našeg nacionalnog avio- prevoznika, koji je počeo sa radom 1927. pod nazivom Aeroput . Mnogo toga se od tada promenilo, a danas avio-industrija prolazi kroz digitalnu revoluciju čiji je fokus na tome da se obezbedi što ličnija usluga svakom putniku. Prelaskom na Sabre sada možemo da vam ponudimo mnogo više kada je reč o prilagođavanju putovanja vašim potrebama. Na primer, sada možete da rezervišete željena mesta prilikom rezervisanja karata na airserbia.com ili to možete učiniti i kasnije, preko opcije Manage My Booking na našem sajtu ili pak kad se onlajn prijavljujete na let. Dakle, bilo da više volite da sedite do prolaza, prozora ili blizu sigurnosnog izlaza, gde imate više prostora za noge, izbor prepuštamo isključivo vama. Videćete da smo onlajn čekiranje unapredili uvođenjem opcije za bording-kod na mobilnom telefonu. Kod se automatski šalje na mejl, ali više ne morate da ga štampate pre nego što prođete kroz aerodromsko obezbeđenje ili prilikom dolaska – imate ih odmah spremne na ekranu pametnog telefona ili tableta. Druga naša nova usluga podrazumeva mogućnost kupovine jednokratne ili godišnje propusnice za naš luksuzni Premijum salon na Aerodromu Nikola Tesla , kao i mogućnost traženja povećanja količine prtljaga pre samog leta. Sve ove opcije za putovanja imaju za cilj da vam bude lakše, udobnije i praktičnije dok letite Er Srbijom , da prilagodimo sve prema vašim potrebama i da svake godine nudimo još više. Što se tiče drugih noviteta, sada nas dele samo nedelje od nove linije Beograd–Venecija četiri puta nedeljno. U ovom broju našeg magazine Elevejt možete pročitati mnogo toga o ovom čuvenom gradu čiji će legendarni mostovi i vožnje gondolom uskoro biti na samo jedan kratak let od srpske prestonice. Nadam se da ćete uživati u ovom letu i radujem se unapred što ćete ponovo leteti s nama.
We have just completed a major systems upgrade at Air Serbia, providing you with more travel options than ever before when flying with us. At the end of last month, we moved to Sabre, a leading-edge platform used for sales, check-in and boarding. Our migration to this modern platform is the single biggest technology upgrade in the history of Serbia’s national airline, and it comes at a very symbolic time for us. Next month we will celebrate the 90th birthday of our flag carrier, which took off in 1927 under the name Aeroput. A lot has changed since then and today the aviation industry is going through a digital revolution, with the focus being on providing more personalized services. With our switch to Sabre, we can now offer you much more when it comes to tailoring your journey to your needs. For example, you can now reserve your preferred seat when booking a ticket on airserbia.com or you can do it later, through the Manage My Booking feature on our website, as well as when checking in online. So whether you want to sit by the aisle, window, or in the exit row with more legroom, the choice is yours. On the topic of web check-in, we’ve enhanced this service by introducing mobile boarding passes. These are emailed to you so you no longer need a print-out when going through airport security or to the departure gate - just have it ready on your smartphone or tablet. Our other new services include the ability to buy single-entry or annual passes to our luxurious Premium Lounge at Nikola Tesla Airport, as well as purchase additional baggage before you fly. All of these travel options are aimed at giving you more choice, comfort and convenience with Air Serbia, tailored to your personal needs, and we will expand our offering over the year. In other news, we are now just weeks away from launching our new four-per-week service between Belgrade and Venice. Inside this issue of Elevate you can read more about this world- famous city, whose iconic bridges and gondola rides will soon be just a short flight away from Serbia’s capital. I hope you enjoy this flight and look forward to having you onboard again soon.
Dane Kondić Chief Executive Officer Air Serbia
Dane Kondić, Generalni direktor Er Srbije
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