Elevate March 2020 | Air Serbia

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D uring 2019, the Serbian national airline carried a total of 2.81 million passengers on scheduled and charter ights from Belgrade, representing a milestone result since the launch of operations under the Air Serbia name. The number of passengers carried increased 9.5 per cent compared to 2018. Regular ights increased by nine per cent, while charter ights carried 23 per cent more passengers compared to 2018. Following a successful sum- mer season, the positive results continued in 2019’s o-peak season, when almost 25 per cent more passengers were carried compared to the same period of last year. Air Serbia celebrated another historic mo- ment at the end of October 2019 by welcoming its 15 millionth pas- senger in just its six years of operations. Air Serbia operated a total of 33,322 ights during 2019, 2,370 of which were charter ights under the Aviolet charter brand of the Ser- bian national carrier. Network capacity, measured in terms of Available Seat Kilometres (ASK), rose to 4.45 billion in 2019, while Air Serbia’s average passenger load factor was 72 percentage points and sales of increasingly popu- lar ancillary services grew by 28 per cent. According to Air Serbia CEO Duncan Naysmith, “in 2019 we de- livered the largest network expansion and carried more passengers since we started operations as Air Serbia. By launching new ights from as many as three airports in Serbia, we have conrmed our posi- tion as regional leader in the sphere of commercial aviation and given our contribution to the development of business and tourism in Ser- bia, as well as regional interconnectivity. During the previous year, we have carefully selected new destinations, further improving the inte- gration of our international network and providing our guests with more choice and more benets.” Last year’s growth of Air Serbia’s network capacity was also en- hanced with the launch of as many as ten new ights from the air-

line’s home airport of Belgrade Nikola Tesla – eight scheduled ights throughout the year to Kiev, Madrid, Barcelona, Rijeka, Krasnodar, Hel- sinki, Cairo and Istanbul, as well as seasonal ights to Nice and Zadar. The national airline also launched operations at two more airports in Serbia in 2019. Based on the results of an international tender for ights of public importance that was announced by the Government of Serbia, 12 new ights were introduced from Niš Constantine the Great Airport, as well as a ight to Vienna from the Morava Airport near Kraljevo. Last year’s introduction of new ights expanded the na- tional airline’s network to include 61 destinations, while spring 2020 will see Air Serbia start operating seasonal ights to Greece’s Thessa- loniki from Kraljevo. It was also during 2019 that the International Air Transport Associ- ation (IATA) certied Air Serbia for the standard of level two NDC (New Distribution Capability), placing it among the leading international air- lines that have adapted their distribution systems to the latest forms of communication. Air Serbia thus became one of the rst airlines in Southeast Europe to receive a level 2 NDC certicate, and the rst air- line in the world with the latest 19.2 version of the certicate, which denes the potentials for product distribution. Air Serbia also signed a new codeshare agreement with Finnish air- line Finnair during 2019, thus increasing its total number of codeshare partnerships to 14 and expanding its virtual codeshare network to 94 destinations. The last year also saw the national airline continue the digitalisa- tion and personalisation of its products, in line with its long-term strate- gy and international aviation trends. Air Serbia celebrated two impor- tant anniversaries in 2019 – the sixth anniversary of operations under the Air Serbia name and the 92 nd anniversary of the airline as the suc- cessor of its glorious predecessors, Aeroput and JAT, which makes it the eighth oldest airline in the world that is still operating.

REKORDNI REZULTATI I U JANUARU Er Srbija je zabeležila rekordan broj prevezenih putnika u januaru i tako nastavila trend rasta iz prethodne godine. Tokom prvog me- seca ove godine ukupno je sa beogradskog aerodroma prevezeno 168.856 putnika, što je za gotovo 36.000, odnosno 27 odsto, više u odnosu na isti period prošle godine. To ujedno predstavlja i najbolji rezultat za januar od pokretanja Er Srbije 2013. godine. Istovremeno, popunjenost kapaciteta za prevoz putnika na letovima iz Beograda povećana je za sedam procentnih poena u odnosu na januar 2019. Osim toga, broj destinacija Er Srbije iz srpske prestonice porastao je sa 34 na 41, dok je prodaja sve popularnijih dodatnih usluga pove- ćana za 44 odsto u poređenju sa istim mesecom prošle godine. – Prethodna godina je po broju prevezenih putnika i novih desti- nacija bila najuspešnija za Er Srbiju do sada i raduje nas što po- stavljamo čvrste temelje za dalji rast u 2020. godini – izjavio je Jir- ži Marek, direktor za komercijalu i strategiju Er Srbije .

RECORD RESULTS IN JANUARY TOO Air Serbia posted a record number of passengers carried in January, thus continuing the growth trend from the previous year. In the first month of 2020, Air Serbia carried 168,856 passengers from the Belgrade Airport, which is up nearly 36 thousand, i.e. 27 per cent more compared to the same period last year. These are Air Serbia’s best operational results for January since its launch in 2013. Simul- taneously, the load factor on Belgrade flights increased by 7 per- centage points compared to January 2019. In addition to that, the number of destinations from the Serbian capital rose from 34 to 41, while sales of increasingly popular ancillaries increased by 44 per cent, year on year. “Last year was Air Serbia’s most successful to date in terms of the number of passengers carried and new desti- nations, and we are happy for providing firm grounds for further development in 2020”, says Jiri Marek, General Manager for Com- mercial and Strategy at Air Serbia.

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