SERC Title Page

Small Entity Seminar

Small Entity Seminar Agenda Brochure

March 7, 2018 Charlotte, NC / WebEx

Agenda

SERC is committed to providing training and non-binding guidance to industry stakeholders regarding emerging and revised Reliability Standards. However, compliance depends on a number of factors including the precise language of the Standard, the specific facts and circumstances, and the quality of evidence. The agenda allows time for Q&A after each presentation. Therefore, times listed may vary. WebEx begins at 1:30 p.m. (Eastern). Those who attend the entire seminar will receive a participation certificate. The certificate does not satisfy educational requirements such as NERC continuing education hours . REF Steering Committee Members Whether attending the seminar or not, registered entities may submit questions prior to the seminar to REF Steering Committee members at the email links below for discussion during the REF session. Scott Brame, PE Bill Thigpen scott.brame@ncemcs.com bill.thigpen@powersouth.com North Carolina Electric Membership Corporation PowerSouth Energy Cooperative Manager of Reliability Compliance Supervisor of Compliance Support Sarah Snow ssnow@cooperativeenergy.com Cooperative Energy Reliability Compliance Administrator Wednesday, March 7, 2018 12:15 p.m. Lunch / Registered Entity Forum (REF)

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Antitrust Guidelines Confidentiality Policy Standards of Conduct Acronyms Questions for SERC

Registered Entity Forum REF Steering Committee Speaker Bios Click on speaker’s name in agenda.

1:15 p.m.

Break

* * * 1:30 p.m. WebEx Begins * * *

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Agenda

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1:30 p.m.

Welcome and REF Recap

Mike Kuhl, NCSO - SERC Supervisor of Operations and Planning Audits

Internal Controls

Heath Martin, NCSO - SERC Compliance Auditor

1:45 p.m.

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2:30 p.m.

Low to Medium Impact (CIP-003)

Clay Shropshire, MBA, CPP, PSP, CSPM - SERC

Medium Impact Chart

CIP Compliance Auditor

3:00 p.m.

Break

Registered Entity Forum REF Steering Committee Speaker Bios Click on speaker’s name in agenda.

3:15 p.m.

Entity Assistance

Bill Peterson, MBA, CISSP, CISM - SERC Manager, IT and Entity Assistance

Entity Assistance 2018 Catalog

3:30 p.m.

Managing the Changing Workplace

Patti Metro - NRECA Senior Grid Operations & Reliability Director

In the Know

Mike Kuhl, NCSO - SERC Supervisor of Operations and Planning Audits

4:00 p.m.

4:30 p.m.

SERC Responses to REF Questions

SERC Staff

Q&A / Wrap-up

Todd Curl, NCSO - SERC Senior Manager of Compliance Monitoring

4:45 p.m.

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WebEx Logon

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The WebEx session will be recorded. The recording will be posted to the SERC website and will, therefore, become public.

Wednesday, March 7, 2018

WebEx Begins at 1:30 p.m. (Eastern)

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Join WebEx meeting Meeting number (access code): 711 832 277 Meeting password: SERC Join by phone 1-408-792-6300 Call-in toll number (US/Canada)

Registered Entity Forum REF Steering Committee Speaker Bios Click on speaker’s name in agenda.

Can't join the meeting? IMPORTANT NOTICE: Please note that this WebEx service allows audio and other information sent during the session to be recorded, which may be discoverable in a legal matter. By joining this session, you automatically consent to such recordings. If you do not consent to being recorded, discuss your concerns with the host or do not join the session.

Participants will be muted upon entry to eliminate background noise. Please send questions through the Chat feature. If your question is too lengthy to type, send a request through the Chat feature to be un-muted.

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2018 Outreach

Events Calendar and Upcoming Events (Located on SERC website under Outreach)

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Compliance Seminar Series Charlotte, NC / WebEx September 19 - 20, 2018

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CIP Compliance Seminar Fall Compliance Seminar

October 10 - 11, 2018

Outreach WebEx Series 2:00 p.m. to 4:00 p.m. (Eastern) May 21, 2018

Registered Entity Forum REF Steering Committee Speaker Bios Click on speaker’s name in agenda.

Open Forum Webinar Open Forum Webinar

July 30, 2018

System Operator Conference April 10-12, 2018

Greenville, SC Greenville, SC Chattanooga, TN Chattanooga, TN

May 1-3, 2018

September 11-13, 2018 September 25-27, 2018

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Antitrust • It is SERC’s policy and practice to obey the antitrust laws and to avoid all conduct that unreasonably restrains competition. This policy requires the avoidance of any conduct that violates, or which might appear to violate, the antitrust laws. • It is the responsibility of every SERC member, every SERC member employee who participates in SERC activities, and SERC staff personnel who may in any way affect SERC’s compliance with the antitrust laws to carry out this commitment . • Participants in SERC activities should refrain from the following prohibited discussions when acting in their capacity as participants in SERC activities: – Discussions involving pricing information, especially margin (profit) and internal cost – Discussions of a participant’s marketing strategies – Discussions regarding how customers and geographical areas are to be divided among competitors – Discussions concerning the exclusion of competitors from markets – Discussions concerning boycotting or group refusals to deal with competitors, vendors, or suppliers • Any other matters that do not clearly fall within these guidelines should be brought to the attention of the SERC office.

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Registered Entity Forum REF Steering Committee Speaker Bios Click on speaker’s name in agenda.

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Confidentiality Policy

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• Members of SERC committees may, in performing SERC functions, have to use information of a sensitive and commercial nature, including but not limited to that provided by SERC members and designated as “Confidential”, that SERC members customarily hold confidential and do not disclose publicly. • The SERC Confidentiality Agreement prohibits (i) the use of Confidential Information by Member Employees for other than SERC purposes and (ii) the disclosure of that information to any third party, unless disclosed to NERC pursuant to delegation agreement, or to a third party that has signed a Confidentiality Agreement with SERC. • If either you or your employer has not signed such an Agreement and/or your employer has not designated you as a Member Employee authorized to receive Confidential Information then you will not be given access to Confidential Information and you will be required to leave the meeting before any such information is disclosed, used, or discussed.

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Registered Entity Forum REF Steering Committee Speaker Bios Click on speaker’s name in agenda.

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Standards of Conduct • The Federal Energy Regulatory Commission’s Standards of Conduct for transmission providers forbid a transmission provider from providing an undue preference or advantage to any person and require transmission providers to treat all customers in a not unduly discriminatory manner. • All participants in the SERC Identified Reliability Risk Team are expected to abide by the restrictions in the Standards of Conduct. • During any meetings, discussions, or other activities of the SERC Identified Reliability Risk Team, all participants should: – Refrain from disclosing non-public transmission function information, which includes any information related to day-to-day transmission operations and planning, such as transmission outages and constraints. – Refrain from discussing any non-public transmission customer-specific information. – If any non-public transmission function information or non-public customer information is disclosed during a SERC Identified Reliability Risk Team activity, the participants receiving that disclosure should not further disclose that information to any marketing function employees within their organizations or use any other person as a conduit to disclose such information.

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Antitrust Guidelines Confidentiality Policy Standards of Conduct Acronyms Questions for SERC

Registered Entity Forum REF Steering Committee Speaker Bios Click on speaker’s name in agenda.

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Acronyms

The master Acronym Reference Index is on the FAQ & Lessons Learned page of the SERC website under Outreach. It is updated following each outreach event. AJC American Job Centers APPA American Public Power Association BA Balancing Authority (Function) BCA BES Cyber Asset BES Bulk Electric System BPS Bulk Power System BROS BES Reliability Operating Services CEA Compliance Enforcement Authority CIP Critical Infrastructure Protection (Family in NERC Reliability Standards) CMEP Compliance Monitoring and Enforcement Program COP Compliance Oversight Plan CSTF Cybersecurity Task Force EACMS Electronic Access Control and/or Monitoring Systems EAP Electronic Access Point EEI Edison Electric Institute E-ISAC Electricity - Information Sharing and Analysis Center ELCON Electricity Consumers Resource Council EPSA Electric Power Supply Association ERC External Routable Connectivity ERO Electric Reliability Organization ESP Electronic Security Perimeter

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Registered Entity Forum REF Steering Committee Speaker Bios Click on speaker’s name in agenda.

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Acronyms

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FERC FRCC

Federal Energy Regulatory Commission Florida Reliability Coordinating Council

Inherent Risk Assessment and Interactive Remote Access

IRA

ISME

Industry Subject Matter Expert

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kV

Kilovolts (1000 volts)

MRO

Midwest Reliability Organization Mega Volt-ampere Reactive

MVAR

MW

Megawatt

NAGF NATF NERC NPCC

North American Generator Forum North American Transmission Forum

Registered Entity Forum REF Steering Committee Speaker Bios Click on speaker’s name in agenda.

North American Electric Reliability Corporation

Northeast Power Coordinating Council

NRECA

National Rural Electric Cooperative Association

PACS

Physical Access Control System

PCA PSP RAS

Protected Cyber Asset

Physical Security Perimeter Remedial Action Scheme

RE

Regional Entity (sometimes also used for Registered Entity)

REF

Registered Entity Forum

RF

ReliabilityFirst

ROP

Rules of Procedure

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Acronyms

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RSAW Reliability Standards Audit Worksheet RTF Reliability Task Force RTO Regional Transmission Organization SPP Southwest Power Pool, RE SPS Special Protection System SVA Student Veterans of America TO Transmission Owner (Function) TOP Texas RE Texas Reliability Entity (Also shown as TRE) VRF Violation Risk Factor VSL Violation Severity Level WECC Western Electricity Coordinating Council

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Transmission Operator (Function) or Transmission Operations (Family in NERC Reliability Standards)

Registered Entity Forum REF Steering Committee Speaker Bios Click on speaker’s name in agenda.

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Questions for SERC

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Topic

Email

• General inquiries / FAQ

Support@serc1.org

• Media inquiries • SERC Membership • SERC Committees • SERC Compliance & Committee Portal/Committee related issues • Compliance Seminar topic suggestions • Open Forum topic suggestions • Compliance monitoring methods: o Self-Certification o Self-Report submittals o Compliance data submittals • Enforcement and Mitigation o Mitigation Plan submittals • SERC Compliance & Committee Portal-Compliance related issues • Reliability Assessment data reporting

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SERCComply@serc1.org

Registered Entity Forum REF Steering Committee Speaker Bios Click on speaker’s name in agenda.

RAStaff@serc1.org

• Reliability Assessment forms • Annual Voting Rights • Reliability Data Reporting Portal • Industry Subject Matter Expert (ISME) Program

ISME@serc1.org

• Submitting an ISME application • Event Reporting

Reporting_Line_Sit@list-serc1.org

• Situational Awareness • Events Analysis

SAEA@serc1.org

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Registered Entity Forum

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If you have a question you would like to submit anonymously, you may do so by contacting one of the Registered Entity Forum Steering Committee members. Registered Entity Forum (REF) sessions are generally held during SERC seminars. However, REF Steering Committee members are gracious enough to assist registered entities within the SERC Region throughout the year. For your information, the REF is open to participation by all entities registered in the SERC Compliance Registry, regardless of membership status in SERC. The purpose of the REF is to promote compliance excellence, elevate the collective compliance culture, and strengthen reliability among all SERC Region registered entities. The REF is a self-directed forum that provides a safe harbor for registered entities to (1) exchange information, (2) share lessons learned, (3) discuss compliance issues of interest and importance, and (4) generate concerns and questions to be provided to SERC staff regarding compliance with SERC and NERC reliability rules, standards, and regulations. The REF Steering Committee is comprised of representatives from registered entities, and members are elected by the registered entities. Positions include representatives with both CIP and Operations and Planning expertise. If you would like to be on the committee, elections are held each November, and committee members serve a two-year term. REF Steering Committee members are prohibited from disclosing to SERC the names of registered entities whose concerns or questions are discussed with SERC staff members. Should you have questions or topics that you would like to discuss with them, please feel free to contact the committee members listed on the CIP or Operations and Planning links above. Responses to previously submitted questions are available on the SERC website under Outreach / FAQ & Lessons Learned . The REF Charter is posted to the SERC website under Outreach / Registered Entity Forum .

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Registered Entity Forum REF Steering Committee Speaker Bios Click on speaker’s name in agenda.

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REF Steering Committee

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O&P Committee Member Brad Arnold Operational Compliance Manager Ameren Missouri barnold@Ameren.com

CIP Committee Member Jennifer Blair, CFE Compliance Specialist LG&E ad KU Energy, LLC jennifer.blair@lge-ku.com

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Scott Brame, PE Manager of Reliability Compliance North Carolina Electric Membership Corporation scott.brame@ncemcs.com

Michael DeLoach Manager of Compliance Assurance Duke Energy michael.deloach@duke-energy.com John Gasstrom, PMP Director, Compliance Georgia System Operations Corporation john.gasstrom@gasoc.com

Registered Entity Forum REF Steering Committee Speaker Bios Click on speaker’s name in agenda.

Sarah Snow Reliability Compliance Administrator Cooperative Energy ssnow@cooperativeenergy.com Bill Thigpen Supervisor of Compliance Support PowerSouth Energy Cooperative bill.thigpen@powersouth.com

Eric Jebsen, PE Senior Regulatory Engineer Exelon Generation eric.jebsen@exeloncorp.com

Allan Long, PE Manager of Regulatory Compliance Memphis Light, Gas and Water Division along@mlgw.org

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Scott Brame, PE

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North Carolina Electric Membership Corporation Manager of Reliability Compliance

Scott Brame is currently the Manager of Reliability Compliance for North Carolina Electric Membership Corporation (NCEMC). Mr. Brame has over seven years of experience in the utility industry having worked in a broad range of operations and planning positions including Energy Operations, Transmission Resource Planning and Portfolio Management. Mr. Brame has spent the last four years in his current role, and is responsible for the overall NERC and regional compliance efforts for NCEMC and its 20 participating member cooperatives. To ensure that NERC and Regional Standards Requirements are continuously met, Mr. Brame leads a team of subject matter experts from the diverse fields of planning, operations and plant engineering; and he is the single point of contact for all compliance, audit and enforcement matters. Mr. Brame has successfully led NCEMC through two regional audits (SERC and ReliabilityFirst) by spearheading an effective documentation and internal controls system. He often participates with SERC and industry groups to provide comments during the Standards development process, and represents NCEMC as a member of the NERC registered ballot body. Mr. Brame has Bachelor of Science degrees in both Electrical and Computer Engineering from North Carolina State University and also holds a Masters of Business Administration degree from Campbell University. He is a licensed Professional Engineer (PE) in the state of North Carolina. To maintain his sharp compliance focus, Mr. Brame actively participates in several NERC, SERC and industry-sponsored seminars, conferences and workshops each year. His broad experience, willingness to listen to and share ideas, and overall cooperative spirit make Mr. Brame an excellent resource for the SERC REF Steering Committee, and has served as that committee’s Chair since 2016.

Antitrust Guidelines Confidentiality Policy Standards of Conduct Acronyms Questions for SERC

Registered Entity Forum REF Steering Committee Speaker Bios Click on speaker’s name in agenda.

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Todd Curl, NCSO

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SERC Reliability Corporation Senior Manager of Compliance Monitoring

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Todd is currently responsible for managing all areas of Compliance Monitoring (in both Operations & Planning and Critical Infrastructure Protection areas), and Registration & Certification activities. Previously he was Manager of Compliance Programs which included Registration & Certification, Compliance Investigations, and Compliance Outreach. Todd joined SERC as an O&P Compliance Auditor in 2010, with about 29 years in the electric utility industry. Before joining SERC, Todd was a Senior System Operator at Southern Company’s Power Coordination Center in Birmingham, Alabama. Primary responsibilities included providing real-time monitoring and control decisions and direction for the 24/7 operation of the Southern Company bulk power system balancing area. He also was responsible for various aspects of reliably operating the bulk power system in a coordinated manner with the four Operating Company transmission control centers, generation operations, and neighboring utilities. He worked with a team of NERC certified operators balancing generation with load, keeping the transmission system reliable, and ensuring correct interchange power flows with neighbors. Todd also spent 10 years on Southern Company’s energy trading floor as an Energy Coordinator, providing economic evaluation and negotiation of next-hour power sales and purchases, and arranged for scheduling of transactions in a real time 24/7 operation. Todd also spent 17 years with Georgia Power Company as a Transmission Operator in Atlanta, and a Substation Maintenance electrician.

Registered Entity Forum REF Steering Committee Speaker Bios Click on speaker’s name in agenda.

Todd has a Bachelor of Science degree in Business Administration, and an Executive Certificate in Organizational Leadership from the University of Notre Dame. Todd is also a NERC Certified System Operator with the Reliability Coordinator certification since 1999. Todd has also completed NERC Audit/Certification Team Leader and Compliance Investigation training, and is a member of the Institute of Internal Auditors.

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Mike Kuhl, NCSO

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SERC Reliability Corporation Supervisor of Operations & Planning Audits

Mike is Supervisor, Operations and Planning Compliance Audits for SERC Reliability Corporation and reports to the Senior Manager of Compliance Monitoring. Prior to joining SERC in January 2013, Mike worked at the Cincinnati Gas & Electric Company/Cinergy/Duke Energy for nearly 24 years. His responsibilities were primarily in the areas of electric generation and transmission electric system operations. Mike began his career during the construction and start-up phases of W.H. Zimmer Station, a 1,300 MW supercritical unit and the world's first nuclear-to-coal conversion project. Mike transitioned to control area operations in the mid-1990s, subsequently became a NERC-certified transmission system operator, and worked as a Control Area Coordinator. Mike then served as Project Manager of Cinergy's energy markets integration with the Midwest ISO. Several years before reliability standards became mandatory and enforceable, his job focus transitioned to NERC reliability standards compliance where he developed, implemented, and managed Cinergy’s and Duke's initial Reliability Standards Internal Compliance Programs.

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Registered Entity Forum REF Steering Committee Speaker Bios Click on speaker’s name in agenda.

Mike earned a B.S. in Chemistry from the University of Cincinnati.

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Heath Martin, NCSO

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SERC Reliability Corporation Compliance Auditor Heath joined SERC in September of 2012. Prior to joining SERC Heath worked for Entergy for eighteen years and Southwest Power Pool for four years. Heath began his career with Gulf States Utilities in Baton Rouge, LA. Starting in field services and progressing to distribution operations. He was responsible for supporting roughly 300 linemen/servicemen and 600K customers in South Louisiana. He started his Bulk Electric System career in 2000 in the Entergy System Operation Center in Pine Bluff, AR and transferred to the Entergy Energy Management Organization in The Woodlands, TX in 2006. Heath is NERC Certified and currently holds an NERC RC Certification. While at SPP Heath was the Supervisor of the SPP RC Southern Region and Tariff Administration for the Independent Coordinator of Transmission Entergy (ICTE). His primary focus was to ensure reliable operation of the BES within the Southern Region of SPP. His Supervisor responsibilities included SPP Member support and managing operational staff to assure the Operators training and job task qualifications supported reliable operation of the bulk electric system. Other duties included coordinating with Registered Entities within the RC footprint so problematic transmission and generation outages could be safely mitigated. Heath also worked closely with the SPP RTO internal compliance group and operational support staff to make sure NERC standard updates were properly implemented within the affected operational areas. Heath was also a member of the NERC RCWG/ORS.

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Registered Entity Forum REF Steering Committee Speaker Bios Click on speaker’s name in agenda.

Here is a list of NERC registered functions Heath has performed during his Operational Career: DP, LSE, PSE, BA, TO, TOP, TSP, GO, GOP, and RC.

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Patti Metro

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NRECA Senior Grid Operations & Reliability Director

Patti Metro is the Senior Grid Operations & Reliability Standards Director at the National Rural Electric Cooperative Association (NRECA). She is an Electrical Engineer with a Bachelor of Science degree in Electrical Engineering from Clemson University. Patti has over 25 years of extensive utility experience in grid reliability compliance, energy policy, regulatory issues, customer service, engineering, operations, project management, and training. In addition, she is a Certified NERC Reliability Operator and Dale Carnegie Graduate.

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Registered Entity Forum REF Steering Committee Speaker Bios Click on speaker’s name in agenda.

19

Bill Peterson, MBA, CISSP, CISM

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SERC Reliability Corporation Manager, IT and Entity Assessment

Bill Peterson is the Manager, IT and Entity Assistance with SERC Reliability Corporation, a nonprofit corporation responsible for promoting and improving the reliability, adequacy, and critical infrastructure protection of the bulk power system in all or portions of 16 Southeastern and Central states. Previously, Mr. Peterson was the Program Manager, Cyber Security in the Technical Resources department and a Senior CIP Engineer in the Compliance group. Prior to joining SERC, he was a CIP Lead with Duke Energy working on various CIP projects, audit preparations, Mitigation Plans, Self-Reports, etc. Prior to that, Bill was a CIP Analyst and System Administrator with the New York Power Authority working on CIP audit preparations, system administration, network security, network operations, and IT project management. Mr. Peterson has a Master’s in Business Administration with a concentration on Information Technology Management from the State University of New York at Utica/Rome. Mr. Peterson has a Bachelor’s of Science degree with a dual major in Computer Engineering and Electrical Engineering Technology from the State University of New York at Utica/Rome. Bill holds a certification in Critical Incident Stress Management (CISM), and is a Certified Information Systems Security Professional (CISSP).

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Registered Entity Forum REF Steering Committee Speaker Bios Click on speaker’s name in agenda.

20

Clay Shropshire, MBA, CPP, PSP, CSPM

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SERC Reliability Corporation CIP Compliance Auditor

D. Clay Shropshire, MBA, CPP, PSP, CSPM, CPTED Practitioner, has successfully completed the Fundamentals of Auditing for NERC Compliance Training Course. Mr. Shropshire has two years of experience as a CIP compliance auditor for the SERC region and four years of experience as a consultant conducting mock CIP audits for electric utilities across the country. Prior to joining SERC, Clay Shropshire spent 27 years in the field of security systems design, systems engineering, project management, and consulting, primarily in designated U.S. critical infrastructure industries. Mr. Shropshire specialized in providing consulting services pertaining to: NERC CIP Compliance; physical and information protection programs (assessments, systems design, systems engineering, policy & procedures); security master planning; security project management; regulatory compliance; business continuity planning; security awareness & training programs; in-depth needs and security assessments; physical protection systems design using access control, biometrics, badging, CCTV, video recording, video display, intrusion detection, perimeter systems, fire alarm, life-safety, code blue, intercom, paging, and specialty electronics systems; and project management.

Antitrust Guidelines Confidentiality Policy Standards of Conduct Acronyms Questions for SERC

Registered Entity Forum REF Steering Committee Speaker Bios Click on speaker’s name in agenda.

Throughout his career, Clay has designed, engineered, and managed security projects for hundreds of clients, including many of the Fortune 500 in the utility industry, including electric utilities, natural gas companies, and water treatment facilities as well as for one of the top three telecommunications companies, top-tier financial institutions, automobile companies, hospitals, high-rise office buildings, college campuses, retail distribution centers, government facilities, military installations, retail chain headquarters and stores, greeting card companies and manufacturing plants.

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Sarah Snow

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Cooperative Energy Reliability Compliance Administrator

Sarah Snow is currently the Reliability Compliance Administrator for Cooperative Energy (formerly South Mississippi Electric Power Association), headquartered in Hattiesburg, Mississippi. Ms. Snow has held this position for the last two years. During her tenure at the company, she has coordinated and prepared for an onsite CIP audit, an onsite Operations and Planning audit, and a NERC Balancing Authority re-certification review process. Prior to joining South Mississippi Electric Power Association, Ms. Snow served as staff attorney for the Fifteenth Judicial Circuit Court and as a corporate trust manager for a large financial institution. Ms. Snow graduated Summa Cum Laude from Mississippi State University with a Bachelor of Arts in Political Science and a Juris Doctorate from Mississippi College School of Law. She is licensed to practice law in Mississippi and Tennessee.

Antitrust Guidelines Confidentiality Policy Standards of Conduct Acronyms Questions for SERC

Registered Entity Forum REF Steering Committee Speaker Bios Click on speaker’s name in agenda.

22

Bill Thigpen

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PowerSouth Energy Cooperative Supervisor of Compliance Support

Bill Thigpen is currently Supervisor of Compliance Support for PowerSouth Energy Cooperative. PowerSouth Energy Cooperative serves the energy needs of 16 electric Cooperatives and four municipal electric systems in Alabama and Northwest Florida. Mr. Thigpen has over 29 years of experience in the utility industry, having worked in PowerSouth’s Energy Control Center as a System Operator for almost 18 years, followed by 11 years as the Energy Control Center Supervisor. Mr. Thigpen began working in the Compliance Support Department in June of 2015. Compliance Support’s main role is to facilitate PowerSouth's compliance with NERC Standards and to ensure that sufficient internal controls are in place to maintain that compliance. Mr. Thigpen has a Bachelor of Science degree in Electrical Engineering from Auburn University. He maintains a NERC System Operator Certification. In his previous role as Energy Control Center supervisor, Mr. Thigpen was an active member of the SERC System Operator Subcommittee (SOS). Mr. Thigpen participates in NERC, SERC, and industry seminars and conferences to maintain compliance awareness. Mr. Thigpen has also worked on several SERC Audits as an Industry Subject Matter Expert.

Antitrust Guidelines Confidentiality Policy Standards of Conduct Acronyms Questions for SERC

Registered Entity Forum REF Steering Committee Speaker Bios Click on speaker’s name in agenda.

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