ER SRBIJA VESTI / AIR SERBIA NEWS
PROMENA KARATA U LIGHT I STANDARD TARIFI SADA JE MOGUĆE PREKO AIRSERBIA.COM
NOW POSSIBLE VIA AIRSERBIA.COM
CHANGING LIGHT AND STANDARD TARIFF TICKETS
OVA ONLAJN USLUGA DO SADA JE bila besplatna sa- mo za putnike u klasama Comfort i Biznis . Najveći broj putnika kupuje karte u Light i Standard tarifama, koje su najčešće u ponudi u promotivnim akcijama, pa je mo- gućnost besplatne promene karte, direktno preko por- tala airserbia.com, značajno unapređenje ponude, koje će uticati na podizanje nivoa usluge. Ova usluga omogućuje putnicima veću samostalnost u upravljanju putovanjem, što im dodatno donosi veću efi- kasnost i uštedu vremena u slučaju izmena datuma puto- vanja. S druge strane, kompaniji ova usluga omogućava da ide u korak sa digitalizacijom i idejom da se putnicima omo- gući maksimalna autonomnost u svim fazama njihovog pu- tovanja, čineći im iskustvo putovanja što lakšim i prijatnijim. Svi putnici koji su kartu u Light i Standard tarifi za let do kraja 2021. godine kupili posle 21. juna preko airserbia.com mogu besplatno da promene datum i uslove putovanja direktno na veb-sajtu Er Srbije
THIS ONLINE SERVICE HAS PREVIOUSLY ONLY been free for passengers of the Comfort and Business tariffs. Most passengers buy tickets in Light and Standard tari- ffs, which are most often offered in promotions, so the possibility of free ticket changes, directly through the air- serbia.com portal, marks a significant improvement of the offer that will elevate the level of service. This service allows passengers greater autonomy in managing their travel, whilst also providing them with gre- ater efficiency and time savings in the event of changes to their travel dates. On the other hand, this service allows the airline to keep pace with the digital transformation process and the notion of providing passengers with maximum au- tonomy during all phases of their journey, thereby making their travel experience as easy and enjoyable as possible. All passengers who’ve bought a ticket after 21 st June, via airserbia.com, in the Light and Standard fare for a flight prior to the end of 2021 can change the date and conditions of travel at the Air Serbia website directly
Do sada su putnici promenu karte najčešće obavljali pozivanjem kontakt-centra ili odlaskom u neku od poslovnica To date, passengers have usually changed their ticket by calling the Contact Centre or visiting one of the retail shops
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