Elevate November 2018 | Air Serbia

K ontinuirano podižući kvali- tet usluga u svim segmen- tima, Er Srbija je unapredila svoju zvaničnu web stranicu nudeći posetiocima još bolje persona- lizovano digitalno iskustvo i lakšu na- vigaciju. Poboljšanjem funkcija sajt je redizajnom dobio moderniji izgled i ja- sniju strukturu. Na istoj adresi, www.airserbia.com, sajt pruža odlično korisničko iskustvo uz efikasnu korisničku podršku, jednostavan proces onlajn rezervisanja i sadržaj sa in-

A s part of continuous efforts to raise the quality of its services in all seg- ments, Air Serbia has upgraded its official website by offering vis- itors an even better personalised digital ex- perience and easier navigation. Alongside improved functions, the redesign has pro- vided the site with a more modern look and a clearer structure. At the same address as before, www. airserbia.com, the site provides an excellent user experience, along with effective cus- tomer support, a simple online reservation

formacijama od najve- ceg značaja za putnike, obogaćen video-zapi- sima, blogovima i zani- mljivostima. Posetioci- ma sajta je omogućeno da se već na naslovnoj strani upoznaju sa spe- cijalnim ponudama Er Srbije, kao i da se jed- nostavnije i na jednom mestu odluče za neku od novih brendiranih tarifa, paketa koji im najviše odgovaraju. Sada su preglednije i informacije o dodat- nim uslugama naci- onalnog avio-prevo-

process, and content with the most important infor- mation for travellers, en- riched with video reports, blogs and interesting facts and figures. Site visitors are able to familiarise themselves with Air Serbia’s special of- fers on the homepage, as well as being able to more simply and easily decide in one place on some of the new branded tariffs and the packages that suit them the most. In- formation on the addi- tional services of the na- tional carrier is also now

znika u novoj sveobuhvatnoj sekciji na sajtu pod nazivom Dodatne usluge . Za putnike koji žele dodatno da istraže gra- dove do kojih Er Srbija stiže, kreirana je sekcija Destinacije , u kojoj su dati i prak- tični saveti za boravak u tim gradovima (poput vremenske zone, zvaničnog jezi- ka i valute, vrsta električnih utičnica...). Er Srbija će nastaviti da osluškuje po- trebe i sugestije svojih gostiju i u skla- du sa tim da poboljšava funkcionalnost i kvalitet svoje web stranice. Nov dizajn i predstavljena unapređenja samo su deo planiranih novih pogodnosti, iznenađe- nja i nagrada koje nacionalna avio-kom- panija sprema za posetioce svog sajta.

easier to navigate in the website’s new com- prehensive section, entitled“Ancillaries”. For travellers wanting to further explore the cit- ies covered by Air Serbia’s flights, a“Destina- tions”section has been created and provides practical tips for staying in these cities (such as time zone, official language and curren- cy, type of electricity outlets etc.). Air Serbia will continue to listen to the needs and suggestions of its guests, im- proving the functionality and quality of its website accordingly. The new design and presented improvements are just part of planned new benefits, surprises and awards that the national airline is preparing for vis- itors to its site.

MUNGOSI FLY WITH AIR SERBIA TO PARTICIPATE IN SARAJEVO SPORTS GAMES

Members of Minifootball Club Mungosi – children and people liv- ing with disabilities and developmental disorders – travelled with Air Serbia from Belgrade to Sarajevo to participate in the Oasis Region- al Sports Games, which form part of the Special Olympics. Air Ser- bia provided discounted return tickets on the Belgrade-Sarajevo-Bel- grade route, as well as enabling the nine competitors, with autism and Down syndrome, along with their coach and trip leader a stay and refreshment in its exclusive Premium Lounge at Nikola Tesla Air- port. They were given Air Serbia model aircraft prior to departing for Sarajevo and returned with medals a few days later.

Nakon osvajanja tri medalje Mungosi su se letom Er Srbije vratili u Beograd After winning three medals, the Mungosi returned to Belgrade with Air Serbia

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