Elevate August 2018 | Air Serbia

The national airline’s total

operating income in 2017 reached €288 million

I n its fourth year of operations, Air Serbia continued to record growth and excellent financial results. The national airline re- ported net profits of €15.7 million for 2017, representing an increase of €14.8 million compared to 2016. In its fourth year of operations, the airline’s total operating income reached €288 million. Based on detailed business analysis, and thanks to a new approach and measures, operating costs were reduced by 7%, while sales revenues simultaneously increased by 4%.

2.62 MILLION GUESTS

Sjajna godina za avio-kompaniju: Dankan Nejsmit, generalni direktor Er Srbije

The total number of passengers carried by Air Serbia in 2017 remained in line with the previous year. Despite the airline consol- idating its network and facing a sharp increase in competition, Air Serbia has welcomed more than 2.62 million guests. The Serbi- an national airline’s pas- senger carrying capaci- ty, measured in Available Seat Kilometres (ASKs), in- creased by four per cent to 4.24 billion by year’s end 2017. Despite an enhanced capacity following the in- troduction of new Recaro seats to the Airbus fleet, the average seat load fac- tor – a measure of capac- ity utilisation – rose by a further percentage point from 72.4% in 2016, to 73.4% in 2017.

Great year for our airline: Air Serbia

Chief Executive Officer Duncan Naysmith

749 CHARTER FLIGHTS

Last year also saw a record 749 Aviolet charter flights, with 174,000 guests travelling to popular destinations in Greece, Turkey, Spain, Italy and Tunisia. On the cargo front, Air Serbia continued to post double-digit annual growth figures, ship- ping 6,158 tonnes of freight and mail in 2017, equating to a 25.3% increase in total uplift compared to 2016.

MOST SIGNIFICANT DEVELOPMENTS

One of the most significant developments was the trans- ferral of Air Serbia’s technology infrastructure to Sabre. Lay- ing the foundations for future sustainable growth, a modern platform for managing core airline operations, such as sales, check-in and boarding, was introduced. The shift to Sabre has enabled Air Serbia to introduce ancillary services and a new

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