2018 A YEAR OF NEW POSSIBILITIES Dragi gosti, GODINA NOVIH MOGUĆ NOSTI
Dear Guests, At Air Serbia, we understand that no two guests are the same. Whether you’re a backpacker coming to explore Serbia’s natural beauty, a businessman flying to Belgrade to close that deal, or a family of three going on vacation, your needs will all differ according to the trip at hand. That’s why we’re really excited to announce the introduction of a new fare structure at Air Serbia that will unlock a world of new travel possibilities. From this month, when booking a flight, you’ll be presented with four new fare types – Economy White, Economy Blue, Economy Red and Business Silver, which vary in terms of how much baggage you can carry, the number of miles you earn, and other factors. For example, Economy White is designed for our guests who are travelling light, with only hand baggage, and want the lowest possible fare. Economy Blue, meanwhile, is the ideal
Mi u Er Srbiji znamo da ne postoje dva ista gosta. Bilo da ste bekpeker koji dolazi u Srbiju da istraži njene prirodne lepote, biznismen koji leti u Beograd da zaključi posao ili porodica ko- ja stiže na odmor, vaše potrebe će se već na samom početku putova- nja razlikovati. Zato smo vrlo uzbuđeni što možemo da najavimo nove tarife Er Srbi - je koje otvaraju čitav svet novih mogućnosti. Od ovog meseca, kada bukirate let, biće vam predstavljene četiri no- ve tarife – Economy White (bela ekonomska klasa), Economy Blue (pla- va ekonomska klasa), Economy Red (crvena ekonomska klasa) i Business Silver (srebrna biznis-klasa), koje zavise od toga koliko prtljaga nosite, od broja milja koje ćete sakupiti i drugih faktora. Na primer, tarifa Economy White namenje- na je našim putnicima koji putuju samo sa ruč- nim prtljagom i žele najnižu tarifu. S druge strane, Economy Blue je idealna
Naš tarifni model vam obezbeđuje mnogo više izbora, jer tarife i usluge možete da kombinujete i tako zaista napravite putovanje po svojoj meri
Our new fare model provides you with more choice and flexibility, as you can mix- and-match the fare type and services that you need for a truly
option for guests who are travelling with larger luggage, as it includes a checked baggage allowance of 23kg, plus other perks. Economy Red adds even more extras, while Business Silver is our “full package”, which includes access to our Premium Lounge and priority service from start to finish, plus much more. You can read more about each of these fare types on p. 110 However, choosing a fare type is only the first step in the journey, as you can further customize your experience by
opcija za goste koji putuju sa većim prtljagom, u koji spada dozvoljeni prtljag pri čekiranju (23 kg) plus ostale pogodnosti. Economy Red podrazumeva još privilegi- ja, dok je Business Silver „ceo paket“, koji uklju- čuje pristup našem Premijum salonu , priroritet- nu uslugu od početka do kraja leta, i još mnogo toga. Više o novim tarifama možete da čitate na strani 110. Sve u svemu, izbor tarife je samo prvi ko-
tailor-made experience
rak u putovanju, budući da ćete svoje putno iskustvo moći da nadograđujete i kupovinom à la carte usluga koje su vam važne. Želite prvi da uđete u avion? Izaberite Priority Boarding (prioritetno ukrcavanje). Želite da prtljag dobijete odmah po sletanju? Izaberite Priori - ty Baggage (proritetni prtljag). Naš tarifni model vam obezbeđuje mnogo više izbora, jer tarife i usluge možete da kombinujete i tako zaista napra- vite putovanje po svojoj meri. Nove tarife počinju da se primenjuju od 1. marta i biće uvedene na svim letovima osim Njujorka, koji se kao usluga dugog leta tretira dru- gačije. Uvereni smo da ćete uživati u ovim promenama. Sada je izbor gde, kada i kako putujete zaista nadohvat ruke.
purchasing the optional à la carte services which you value most. Want to be the first person onboard? Choose Priority Boarding. Don’t want to wait around at the baggage carousel after landing? Then choose Priority Baggage. Our new fare model provides you with more choice and flexibility when travelling with Air Serbia, as you can mix-and-match the fare type and services that you need for a truly tailor-made experience. These new fare types apply for travel from 1 st March and will be progressively rolled out on all our routes excluding New York, which, as a long-haul service, is handled differently. We are confident that you will enjoy these changes. Now, the choice of where you travel, when you travel and howyou travel is really at your fingertips.
Faithfully yours Air Serbia
Iskreno vaša Er Srbija
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