RESEARCH & INNOVATION
Research on Voice Commands in the Banking Sector
Two Cave Hill-based computer scientists are widening their research into the use of social robots and Intelligent Voice Assistants (IVAs) in the banking system in Barbados.
T he husband and wife team of Dr. Curtis Gittens and Dr. Mechelle Gittens presented preliminary findings of their research on the topic “ Comparing and Evaluating the Effectiveness of a Social Robot and an Intelligent Voice Assistant in Influencing Digital Banking Service Adoption” , last June. The presentation took place during the CIBC FirstCaribbean -sponsored Research in Banking and Finance Business Forum . The pair concluded that social robots and IVAs have a place within the local financial system. Social robots comprise physical hardware and software components that are connected to a network and are designed
Dr. Mechelle Gittens
Dr. Curtis Gittens
CHILL NEWS 58
CONTENTS PAGE
Made with FlippingBook interactive PDF creator