Season Handbook - Revised (Cover 1)

members and staff in our beautiful new home. Off with the work boots (for now) and on with the dress shoes! One of the hardest things during my first three and a half years here has been the challenge of overseeing and developing the team while we have been spread out in a menagerie of trailers and tents throughout the campus and across two municipalities. Between my location and the multitude of planning, project management and hiring activities that we have had to maneuver through, my time in operations has been more limited than I would have liked, and that is something I am looking forward to changing this season. Thanks to the work of many, our strategic plan is complete, my management team is stronger than ever, and the new Clubhouse is built. I want to take this opportunity to thank you for your patience while all of this was still very much a work in progress, and also to express my sincere commitment to not just open the new Clubhouse - but also to work with my team to always provide a meaningful and consistent leadership presence. On that note, I want to share an operational initiative that will go into effect on the day we move in, which is the launch of an Executive Manager-on-Duty program to ensure that either I or a member of the Executive Team will be immediately accessible to members seven days a week between the hours of 8:00am and 8:00pm. Daniel and I will take the majority of shifts, with the remaining shifts being assigned to other members of my team. This will provide members with a meaningful senior management presence

at this critical time in the club’s history, while also giving you a chance to get to know some of the less well-known members of my team. No contemplation of any season would be complete without discussing the Beach Club, where Cindy will be working to identify a strong assistant manager who she can work with to develop facility enhancement plans for next summer, and beyond. The goal will be to make improvements to the pool area next summer, and also to improve the quality of service and control of the facility during the off-season. In the meantime, informed by the findings of the member survey that was completed at the beginning of the summer, Chef Derrick will be working with Chef Rico and the team to develop new menus which reflect the desire to have a Mediterranean- themed fish and seafood restaurant at the beach. In addition, as the season gets started, we will continue to lean into the Beach Club for activities and events, including several Cabarets, Lobster Nights, and special occasions. Before signing off, I want to re-state my appreciation for your patience over the past several years. Some of our members have not been able to enjoy the use of a fully-functioning Clubhouse for over six years, and we recognize that operating out of temporary facilities has resulted in a diminished capacity to provide the amenities and services that are expected in our community. With our upcoming move into one of the best Clubhouses anywhere that will soon become a distant memory, and it truly warms my heart to think of all the memories that we will build together in our new home.

Season Handbook 2025 | 7

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