Law Office of Mark Rosenfeld - November/December 2019


NOV/DEC 2019

310-424-3145 | MRDUILA.COM


I get a lot of calls from people who have never sought an attorney before. They often call me with concerns about what’s next. They want to know if they’re going to have to go back to jail, if they’re going to lose their driver’s license, or if they’re going to have to pay a bunch of money to get their situation resolved. I make sure to answer every question as best I can. Some attorneys get in the habit of scaring potential clients who call in with questions. These attorneys jump to the worst-case scenario and tell potential clients, “You need to hire me to avoid this.” This misrepresentation is unethical. A responsible attorney would never use fear tactics to get your business. For one, there is no way to know exactly what’s going to happen. All I can do is listen to what a prospective client is going through and give them my honest feedback. In other words, I keep my legal insight realistic. represent you, answer your questions, and be there for you means you can sleep better at night.” “In my experience, having an attorney to

Attorneys also have a bad reputation for not returning phone calls and being difficult to reach, and I’ve worked hard to break this stereotype. I’m a big believer in jumping

I know this because it’s what my clients tell me. They’re surprised how much stress is lifted off their shoulders after I start working on their case. They go to bed feeling more relaxed, because they just wanted to know they’re being taken care of. Now, working with an attorney doesn’t mean the case will take care of itself; it just means you will have a burden lifted from your shoulders. It’s one less thing to worry about. After an arrest, clients are often concerned they will lose their job or won’t be able to see their families. Thankfully, that is very rarely the case. I see most of my clients go right back to work and stay with their families without skipping a beat. Again, every case is different. If you are arrested or charged with a DUI, it can be easy to jump to conclusions about what’s next. Much of what people believe about the legal system comes from TV and movies, but so much of that is made-up drama — drama you won’t find here.

on the phone to talk to a client. If it means I make a lot of phone calls that day, so be it.

I also strive to keep my clients informed every step of the way. Whether we’re talking over the phone or meeting in the office, I want to make sure they have a complete picture of what’s going on. If not, I can set better expectations going forward. After handling thousands of cases, you get a pretty good idea of what a client can expect, whether theirs is a criminal case or a DUI case. Generally, there’s a lot of flexibility in what someone can expect. Of course, every case is different. On the first call, I make sure to stress to the caller that they are not alone. Many times when someone calls me after an arrest or charge, they genuinely feel isolated in the world. They have no idea who to talk to or what to do. Here’s the truth: Help is available. In my experience, having an attorney to represent you, answer your questions, and be there for you means you can sleep better at night. Then you can focus on the things that really matter, like your family, your job, and everything in between.

–Mark Rosenfeld, Esq.


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