Royal Opera House - Engineering Maintenance Manager

THE ROLE

The Engineering Maintenance Manager will manage an in-house Engineering team and 3rd party specialist contractors in the delivery and implementation of the planned preventative maintenance and emergency reactive maintenance across all Royal Opera House sites. The incumbent will provide leadership and manage the engineering team to be customer-focused by developing a positive image and reputation for delivery of services provided. We are seeking an individual with proven experience of leading engineering maintenance teams across a comparable, live, operational complex estate portfolio. The role calls for an individual with exceptional stakeholder engagement who is proactive and engaging in approach.

Title:

Engineering Maintenance Manager Head of Estates Engineering Services Operational Engineering Maintenance across all ROH sites

Reports to:

Responsible for:

Main purpose of the job To provide and be responsible for: • To manage the in-house Engineering team and 3rd party specialist contractors in the delivery and implementation of the planned preventative maintenance and emergency reactive maintenance across Royal Opera House properties. • To Manage and develop the operational engineering team’s working practices to meet the challenges from best value/value for money, legislation, and end user’s expectations. • To prioritise engineering staff workloads and meet timescales for all functions. • To ensure that all maintenance asset data is recorded within the CAFM system and other compliance systems. • Ensure that the appropriate maintenance tasks are completed on all maintainable assets. • To develop and manage the engineering team to be customer focused by developing a positive image and reputation for delivery of services provided. • To assist the Head of Estates Engineering

Services and Engineering Manager in the management of the Estates Engineering team and service providers to include engineering, Stage engineering support services and security, ensuring Health & Safety and compliance duties are met and the highest level of customer experience provided. • Ensure that the Estates service providers are efficient and cost effective and adaptable to the business and artists needs of the ROH. • Support the development of BIM function across all buildings. • Support engineering Project work as directed by Head of Estates Engineering Services as required, to include but not limited to, Renewal, Sustainability, closed period and minor project work. • To act as the Authorised/Responsible Person (Subject to training and certification) in relation to HV/LV, Ventilation Systems, Pressure Systems, Legionella and L8. Lifts and Hoists, Gas Safe and confined spaces. • Demonstrate a commitment to continuous development to maximise potential. Maintain

a sound working knowledge of all relevant legislation, keeps abreast of new technical developments to ensure the efficient and effective delivery of the section's services. • Liaise with and support the work of the Project Team as required in connection with works to provide connection to the main building engineering services. Facilitates these connections including arranging shutdowns of services and means of isolation. • Manage the operational maintenance team and deliver safe, reliable, and compliant operational maintenance of all building services within the ROH and its subsidiary buildings. • Provide technical support and direction for the maintenance team and external contractors working across ROH estates. • Support the Stage Engineering contract for provision of Stage support services. Main Responsibilities Functional responsibilities: • Support the Estates Business Services Manager with the management of the Estates Contractor

control procedures including Permit to Work Systems, ensuring only safe and compliant works are carried out on sites. • Ensure the maintenance of all Front of House spaces to the highest standards. • Provide support to the Head of Estates Engineering Services in maintaining building integrity, maintaining accurate records and design drawings as required. • Support the Engineering Manager in ensuring all engineering insurance inspections are completed and all recommendations actioned. • Work closely with the Energy Manager to ensure all engineering plant across all sites is operating at required performance. • Ensure all plant rooms and plant areas are clean, tidy, and compliant. Emergency Contact • Be on call as required for E&F (or maintain that service with other qualified team members if absent) as required for any emergencies which may occur.

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