M A G A Z I N E
Guy Monaghan has more than 35 years’ experience in hydraulics, working in various roles from pump maintenance, steel pipe, flexible pipe fabrication and technical sales. He has been a dedicated Hydraulic Systems Engineer at Pirtek Dublin since 2017 although he has worked for the franchise since 2014. Speaking of his role, Guy says, “I work with the heart of the hydraulics – the pumps, the valves, the design.” Guy also does pipe work, oil analysis and pressure testing. “We send him out to do jobs where there’s a bit of hose work, a bit of pipe work, general troubleshooting,” says franchisee Ken Robertson. “On bigger jobs, he might work with one of the MSSTs, using his experience to help them,” Ken continues. “Guy’s return customers know they can trust him. We have a few customers, for example in piling rigs, who he would source new pumps or do overhauls for, whereas the other technicians wouldn’t have the expertise.” Hydraulic systems is a developing sector of the business, says the dedicated systems engineer. “We will be offering service packages for companies in order to keep their machines running – oil cleanliness, filter replacement, overall troubleshooting. Guy Monaghan: Hydraulic Systems Engineer
the ram that’s gone or it’s a leaking pump,” Ken says.
They can now say, ‘Get it back to our workshop and we can do the full job.’
“Previously the lads would go out and find that it wasn’t a
“We do full ram repairs, replace rods, eyes, we could make a full ram if you needed. We’ve been doing that for a good few years.
‘We’re not just a hose company’
hose, tell the customer and say goodbye. Now we can do something about it.
“There are a lot of people in Dublin doing rams but where we’re
“Now, we can get a guy out to save your pump;
to reseal your pump or take the ram off, bring it back and reseal it. If the chrome on the rod is damaged, we can put a new rod on it. “We can sell on the rest of the service. Sometimes the lads go to a site where they find the hoses all tangled together.
different is that we can do a next day service, which a lot of customers want.
“Our main ram customer is the airport,” Ken says. “They might have a passenger stair that goes up the plane. We would pick up the ram in the morning,” he says. “And we can get it back by the evening!”
We also want to start stocking components and building more now that we’ve got the room.”
UK 0800 38 24 38 ROI 1800 74 78 35 www.pirtek.eu
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