Dear Colleagues
As we approach the midpoint of the year, it is with great pleasure that I introduce the latest edition of our hotel newsletter. Over the past months, we have achieved significant milestones that reflect the dedication and commitment of each and every one of you.
I am delighted to share that our recent food safety audit yielded an impressive score of 93.1%, a testament to our culinary teams' commitment to excellence in all facets of their operations. Additionally, the successful completion of our security audit, including the TTX exercise, underscores our Security team dedication to ensuring the safety and security of our guests and colleagues. Furthermore, I am thrilled to announce that we have made substantial progress towards our financial goals, with a promising outlook of exceeding $1,000,000 in EBITDA by the end of June. This achievement speaks highly about your hard work and dedication to driving success in every aspect of our business. Our commitment to continuous improvement is also evident in our ongoing product improvement program. By the end of June, we will have completed the AC refurbishment for two floors, laying the foundation for further enhancements in the coming months. With plans to upgrade the TV, mattress, wallpaper in corridors, desk chairs, and lamps on three floors, we are dedicated to enhancing the overall guest experience and maintaining our position as a premier destination. I want to express my sincere gratitude to each and every one of you for your invaluable contributions to these achievements. Your hard work, dedication, and unwavering integrity have been instrumental in our success, and I am immensely proud to lead such a talented and dedicated team. While we celebrate these accomplishments, let us also view them as a catalyst for further growth and improvement. While we have made strides in many areas, there is still work to be done, particularly in improving guest satisfaction. I am confident that, with our collective effort and commitment to excellence, we can exceed our targets and set new standards of excellence in hospitality.
Once again, thank you for your continued dedication and hard work. Your efforts do not go unnoticed, and I am grateful for the opportunity to work alongside such an exceptional team.
Sincerely yours Brice Lunot, General Manager
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