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O P I N I O N

Outside perspectives Learning from external sources can be highly beneficial, but you must also master the art of blocking out the noise and staying the course.

I have to admit it: I often feel like a fraud dispensing advice to our readership in articles like this one. Our audience consists of some of the most intelligent, thoughtful firm leaders that I’ve ever met (and many I have not yet met), who have overcome unique challenges and approached growth and evolution in creative, inspiring ways. I learn from every single client engagement and each seminar I teach, and it’s humbling. But this isn’t an article about my own personal insecurities. That would take at least a full newsletter, maybe even a month’s worth of newsletters! Instead, this is a discussion about the value of outside perspectives, which come from a variety of sources.

Jamie Claire Kiser

the organization chart (CEO to new principal, for example), and in terms of the services that par- ticipants provide (from design to construction), “Seminars and conferences have been the setting for some of the most thought-provoking conversations I’ve had.”

❚ ❚ External board members will challenge your leader- ship team. A good external board member will not only infuse fresh life into the routine meetings, but they will also push back on the dreaded “We’ve always done it this way” approach with one simple question: Why? Suddenly, your leaders will have to be prepared to explain their logic to someone with- out the confines of internal politics holding them back. ❚ ❚ Seminars and conferences have been the setting for some of the most thought-provoking conversa- tions I’ve had. These dialogues cross vertical lines in

See JAMIE CLAIRE KISER, page 4

THE ZWEIG LETTER June 5, 2017, ISSUE 1203

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