HUD Guidance, Part 3 Criteria for Deciding Whether to Grant the Accommodation
Proceed to Part 4
Yes
Has the person requesting the accommodation provided information which reasonably supports that the animal does work, performs tasks, provides assistance, and/or provides therapeutic emotional support with respect to the individual’s disability?
Does the person have an observable disability or does the housing provider (or agent making the determination for the provider) already have information giving them reason to believe that the person has a disability?
Yes
No
The housing provider is not required to grant the accommodation unless this information is provided, but may NOT deny the accommodation UNLESS the requester has been provided a reasonable opportunity to provide the information. The provider is encouraged to direct the requester to the Guidance on Documenting an Individual’s Need for Assistance Animals in Housing
Yes
No
Has the person requesting the accommodation provided information that reasonably supports that the person seeking the accommodation has a disability?
No
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