What Should My Documentation Include? • HUD recommends that, when requesting an accommodation for an assistance animal, requestors should have documentation from a health care provider that includes the following: • The patient’s name • Whether the health care professional has a professional relationship with that patient/client involving the provision of health care or disability-related services • The type of animal(s) for which the reasonable accommodation is sought • HUD recommends the following disability-related information be included in the documentation: • Whether the patient has a physical or mental impairment • Whether the patient’s impairment(s) substantially limits at least one major life activity or bodily function • Whether the patient needs the animal • Whether the animal does work, provides assistance, or performs at least one task that benefits the requestor because of the requestor’s disability, or provides therapeutic emotional support to alleviate a symptom or effect of the disability of the requestor and is not merely a pet. • Information relating to an individual’s disability and health conditions must be kept confidential and cannot be shared with other persons unless the information is needed to evaluate whether to grant or deny a reasonable accommodation or unless disclosure is required by law.
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