What if My Housing Provider Denies My Request? • Don’t be afraid to be your own advocate
• Ask the provider for the reason why the request was denied • Keep copies or originals of all the documentation you submitted • If feasible, make your request in writing or by email, keep records of the request. • A housing provider may not require you to submit your reasonable accommodation request via a specific method or on a specific form • A housing provide may not require specific types of evidence if the information you provide them meets the requirements covered in this webinar and in HUD’s guidance • The housing provider may not require you to provide notarized statements or to make statements under penalty of perjury • File a complaint with the Department of Housing and Urban Development (HUD) • HUD administers many housing programs in the United States and will be able to forward your complaint to the proper jurisdiction • Contact information for HUD is on the next slide • File a complaint with the Texas Workforce Commission’s (TWC) Civil Rights Division • TWC is the agency in Texas responsible for enforcing the Fair Housing Act • Contact information for TWC is on the next slide • Does the housing provider participate in any of TDHCA’s programs, such as the Low Income Housing Tax Credit (LIHTC) program? • File a complaint with TDHCA online or in writing. If an accommodation is required you may also file a complaint by phone. Contact information is on the next slide
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