6
Matt
P R O F I L E
Conference call: Matt Hoying President of Choice One Engineering (#1 Best Firm Civil for 2016), a 37-person firm based in Sidney, Ohio.
By LIISA ANDREASSEN Correspondent “W e have to be out there selling ourselves as much to our clients as to our next employ- ees,” Hoying says. A CONVERSATION WITH MATT HOYING. The Zweig Letter: What’s your philosophy on fee/ billing and accounts receivable? How do you col- lect fees from a difficult client? Matt Hoying: Our philosophy is that happy clients will pay sooner. We have an aggressive aging goal, and all of our project managers know it. Each proj- ect manager is responsible to follow up on accounts receivable that are greater than 30 days, to under- stand the reason for the aging, and what we can do
to make them more likely to pay quicker the next time. It’s really about the relationship you have with your client, and so with difficult clients, we have to find the opportunity to build that relation- ship further so they want to pay. “We go out of our way to extend our culture to our clients so that they feel comfortable working with us and choose to do so time and time again.” TZL: What’s the recipe for creating an effective board?
Matt Hoying, Choice One Engineering, President
THE ZWEIG LETTER May
Made with FlippingBook Annual report