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O P I N I O N
Rest your weary fingers Voice activation is coming to customer relationship management, and if you adopt it, you’ll save time and succeed.
W e spend a lot of time talking to our gadgets these days. Whether we’re seeking directions from Siri or weather updates from Alexa, speech is quickly becoming a preferred means of communicating with technology. A future once at our fingertips now rests at the tips of our tongues.
H. John Oechsle GUEST SPEAKER
They help users interact with data in more targeted ways, meaning they can bypass irrelevant information and skip directly to the data they’re seeking. A time-crunched salesman can simply say, “Alexa, open Act! and retrieve John Smith’s email” rather than opening a CRM program on a computer and manually retrieving the information. “Voice activated technology doesn’t just afford us fun tools for our private lives – this technology is playing an increasingly pivotal role in the professional world, too.”
Voice activated technology doesn’t just afford us fun tools for our private lives – this technology is playing an increasingly pivotal role in the professional world, too. And that extends to the small and midsized business space. Voice activation is now helping small and midsized businesses use customer relationship management software with more speed and efficiency. This burgeoning feature is becoming a game changer in a world where the tech-savviest players win. Here’s how your business can, and should, use voice activation for CRM to its advantage. ALEXA, HELP SAVE ME TIME. Voice-activated CRMs have become significant time-saving tools for profes- sionals across the board.
See H. JOHN OECHSLE, page 10
THE ZWEIG LETTER October 23, 2017, ISSUE 1221
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