Anshika Sharma linkedin.com/in/anshikasharma02
■ Career history: Custom Software Engineering Analyst, Accenture, India Associate Application Developer, Accenture, India Systems Analyst Intern, GIP Technologies Pvt Ltd, India Product Engineering Intern, Caterpillar (Perkins India Pvt Ltd), India ■ Education highlights: MBA, Warwick Business School, UK BTech, Computer Science, JECRC University, India ■ Nationality: Indian ■ Languages:
Hindi (native) English (fluent) ■ Career achievements:
Directed the redesign of business rules and process logic within the NHS Dental Services platform, which processes over £2 billion in payments annually for 6,200 providers and 20,000 clinicians. Managed a five-member team and collaborated with stakeholders to replace legacy systems with modular, agile architecture, achieving 30% faster processing and 25% higher accuracy. Spearheaded software quality improvements for G-Store, Google’s e-commerce platform, by automating more than 200 test cases for stability, embedding them into release cycles. Led a three-member team to ensure scalable delivery with zero rollout disruptions across the US, Japan, and Canada, achieving a 20% rise in product quality, and a 60% reduction in testing time. Enhanced customer support systems by developing backend call flows for IVR systems, improving automated call routing and self-service. Resolved more than 70 bugs and implemented more than 20 system enhancements to increase flow stability and performance. Contributed to a 95% customer satisfaction rate and a 15% increase in user retention across the global user base.
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