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ON THE MOVE CHRISTIAN NOLES, PE, HIRED AS SENIOR FIRE PROTECTION ENGINEER FOR JENSEN HUGHES JENSEN HUGHES announced the addition of Christian M. Noles, PE, as senior fire protection engineer in their Raleigh, North Carolina, office. Noles has 26 years of experience in design, code consulting, code administration, alternative design/approval, appeals, hazardous material assessment, inspection, product review, certification, and instruction. His experience incorporates several projects that have not been prescriptively addressed by the code, including commercial, residential, and mixed use buildings. Noles will play a vital role in the fire protection program working with clients on services that range from design to product evaluation to verifying code compliance, working with local fire and building officials, building owners, and architects on a variety of complicated code and design problems. He has extensive experience in fire protection system design, special inspections, specification development, and installation oversight of fire protection systems. David Bhuta, director of the Raleigh office, noted, “We are very excited to have Chris join our team as we continue to expand

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our fire protection program to support our existing clients and advance the science of safety.” Prior to joining JENSEN HUGHES, Noles served as deputy commissioner at the North Carolina Office of State Fire Marshal where he served as technical supervisor for the Engineering and Codes Section of the State Fire Marshal’s Office. Noles also previously served as chief fire protection code consultant at the North Carolina Office of State Fire Marshal and was a senior staff engineer for the building officials and code administrators which is now part of the International Code Council. Both roles were responsible for promulgation, interpretation, and teaching codes. Noles holds a B.S. in mechanical engineering from Southern Illinois University, an associate of science degree from Parkland College, Illinois, and is a registered professional engineer in Illinois and North Carolina. Noles’ technical expertise and leadership experience supports JENSEN HUGHES’ mission and provides unparalleled fire protection and code consulting services to their clients throughout North Carolina and worldwide.

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MARK ZWEIG, from page 1

1200 North College Ave. Fayetteville, AR 72703 Mark Zweig | Publisher mzweig@zweiggroup.com Richard Massey | Managing Editor rmassey@zweiggroup.com Christina Zweig | Contributing Editor christinaz@zweiggroup.com Sara Parkman | Editor and Designer sparkman@zweiggroup.com Liisa Andreassen | Correspondent landreassen@zweiggroup.com

meeting room with no windows and people who hate each other, it’s not fun. I could go on and on but you get the picture. 5)Not understanding what goes in the plan. Mission, vision, strategies, goals, and ac- tion items. Each of these elements has a gray area about what it is or isn’t, but they cer- tainly are not all interchangeable. Mission is why you are in business. Vision is what you are trying to become by some point in time. Strategies are what your basic philosophies are for how you do business in every area of the company. Goals should be quantitative and measurable. Action items answer the questions of: “Who, what, when, where, and why?” Sometimes “core values” are also part of the plan and they can easily spill into strategies and mission. 6)Too many things get assigned to committees. I see this all of the time. Every “action” becomes a “study” and gets assigned to a committee. Committees are where initiatives go to die. 7)Buzzword and cliché mania. I will NEVER understand why some people are like junk- ies on this stuff. They read every book and article and jump on every new bandwagon. And then they communicate on this stuff with the assumption that you and everyone else understands their gobbledy-gook. Keep the language clear and straightforward! 8)No communications to the rest of the company. When the top people go off for a business planning “retreat” or meeting, the rest of the employees are all waiting to hear what happened. It’s a big deal. Too often the participants forget that just the fact that the company is having this meeting could scare the rank and file employees who may automatically (and incorrectly) assume that this means firings or something negative is going to happen. As a result, you cannot waste a single moment in calling your staff together and telling them about the meeting and the plan. The list goes on – and on. How do you stack up? MARK ZWEIG is Zweig Group’s chairman and founder. Contact him at mzweig@zweiggroup.com.

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THE ZWEIG LETTER May 1, 2017, ISSUE 1198

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