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Conference call: Richard Maser Chairman and CEO of Maser Consulting P.A. (#12 Best Firm Multidiscipline and #16 Hot Firm for 2016), a 650-person firm with 22 offices across eight states.
By LIISA ANDREASSEN Correspondent “T he most important formula for ownership transition is to be profitable,” Maser says. “Unless you have good profitability to allow funds to go to ownership transition, it will not be effec- tive.” A CONVERSATION WITH RICHARD MASER. The Zweig Letter: What’s your philosophy on fee/ billing and accounts receivable? How do you col- lect fees from a difficult client? Richard Maser: For billing purposes, we prefer lump sum fees. We try to avoid hourly as not to exceed our client’s budget. Every project is billed once a month, and we follow up on accounts receiv- able through a monthly team effort as each project manager is assigned to a billing administrator. If a
private client does not pay us in a timely manner, sometimes it’s necessary to stop work until fees have been paid. “Having open communication between disciplines helps to ensure our board members are aware of trends, problems, and solutions within every department and better enables them to make effective decisions companywide.” TZL: What’s the recipe for creating an effective board?
Richard Maser, Chairman and CEO, Maser Consulting P.A.
RM: Our executive team is made up of leaders from
THE ZWEIG LETTER M
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