Contents
Introduction
Social
Governance Environmental
Indexes
Awards
Empowering leaders: Recruiting, training, retention Employee engagement and culture Employee well-being Humanity first Impact Strategy Impact Strategy partnerships Community impact and philanthropy
Employee health and safety Supply chain management Employer of Choice
At TTEC, our people are our greatest strength — the driving force behind our 43-year legacy of innovation and excellence. We believe in creating an environment where every employee thrives, grows, and takes ownership of their own professional journey. Our comprehensive training and development programs are designed to discover and unlock individual potential. From day one, we offer skill-building opportunities, mentorship, and a culture that values personal and professional growth. Inclusion, engagement, wellness, and giving back to our communities are fundamental principles that guide everything we do. By investing in our people, we’ve established ourselves as an Employer of Choice.
We recognize that our strength lies in our people and believe that work should be a place where everyone belongs and thrives. Through our People & Culture strategy, we’re building a supportive, empowered community where all individuals feel valued, respected, and encouraged to grow - both professionally and personally - at every stage of their unique journey.” —Laura Butler, Chief People Officer
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