TTEC 2024 Impact & Sustainability Report

Contents

Introduction Social

Governance

Environmental

Indexes

Awards

TTEC 2024 Impact and Sustainability Report

27

TTEC Board of Directors

Executive Leadership Team

Financial Risk Management Committee

Information Security Steering Committee

Kenneth D. Tuchman Founder Committee: • Executive (Chair) Qualifications: Founder and controlling stockholder of TTEC; extensive private equity experience

Robert Frerichs 13 years at TTEC Committees: • Nominating and Governance (Chair) • Audit • Compensation Qualifications: Global business experience; public company board and consulting industry experience; significant risk management experience; public company audit experience

Gregory A. Conley 13 years at TTEC Committees: • Audit (Chair) • Compensation • Security and Technology Qualifications: Public company board experience; extensive experience as chief executive officer and director of technology companies; leadership in technology innovation

Tracy L. Bahl 12 years at TTEC Committees: • Compensation (Chair) • Nominating and Governance • Executive Qualifications: Experience in the healthcare industry; extensive experience as public company and private equity executive

Responsible AI Council

Ethics Steering Committee

ESG Executive Council

Healthcare Compliance Committee

Marc L. Holtzman 11 years at TTEC Committee: • Nominating and Governance Qualifications: Public

Steve J. Anenen 9 years at TTEC Committees: • Audit • Nominating and Governance • Executive Qualifications: Experience as a senior executive at a global public technology company; chief executive, automotive, and technology markets experience

Gina L. Loften 4 years at TTEC Committees: • Compensation

• Security and Technology Qualifications: Extensive technology, cybersecurity, public sector experience;

Health and Safety Committee

Impact & Inclusion Council

company board experience, extensive experience as a financial industry executive and board member; extensive emerging markets experience

public company board experience; diversity leadership

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