Contents
Introduction
Social
Governance Environmental
Indexes
Awards
TTEC priorities A message from TTEC executive leadership team Highlights by the numbers Living our values UN Sustainable Development Goals (SDGs) Alignment Meet TTEC Oversight and Accountability for ESG Initiatives Meet the ESG Executive Council 2024 Materiality assessment
Introduction TTEC’s 2024 Impact and Sustainability Report represents our transparency and commitment to our stakeholders. We believe it’s vital to document our journey for sustainable and socially responsible growth to show how we prioritize investments in our people and communities, insist on good governance, and take a proactive role in climate stewardship. Our strategy has evolved and expanded beyond a traditional ESG focus into a broader impact and sustainability mandate. We welcome feedback on all our initiatives as we strive to improve our outcomes each year.
We view sustainability as a catalyst for innovation and lasting success. We are committed to making a meaningful impact by investing in initiatives that support our people, strengthen communities, and create long-term value for our stakeholders.” —Kenny Wagers, Chief Financial Officer
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